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The Costly Conundrum of Reactive Customer Support

The Costly Conundrum of Reactive Customer Support

October 5, 2023

Transitioning to proactive support is no small feat. But, with the New vs. known Case analysis, the shift becomes smoother. Read to know more.

TSIA World Envision 2023: Your Golden Ticket to Breaking Silos and Driving Success

TSIA World Envision 2023: Your Golden Ticket to Breaking Silos and Driving Success

September 29, 2023

TSIA World Envision 2023, the biggest tech conference, is filled with a lineup of keynotes, edifying sessions, networking opportunities, and more. Find more details!

Demystifying Generative AI in Knowledge Management: Your Top Questions Answered

Demystifying Generative AI in Knowledge Management: Your Top Questions Answered

September 26, 2023

Are you considering whether integrating generative AI represents a positive stride towards improving your knowledge management program? These FAQs can help!

Vector Search Explained: The Anatomy of Delivering Relevant Responses to Similar Queries

Vector Search Explained: The Anatomy of Delivering Relevant Responses to Similar Queries

September 22, 2023

Unlock the power of Vector Search with SearchUnify for personalized, efficient customer support. Request a demo today!

Is Ecosystem Tracking for You?

Is Ecosystem Tracking for You?

September 21, 2023

Uncover customer journeys across domains with SearchUnify's Ecosystem Tracking. Refer to this blog post for comprehensive insights!

Navigating the Future: How Large Language Models are Transforming Cognitive Search

Navigating the Future: How Large Language Models are Transforming Cognitive Search

September 20, 2023

Large Language Models (LLMs) have revolutionized cognitive search, providing contextual relevance. Discover the latest LLM-powered cognitive search trends now!

SearchUnifyFRAG<sup>TM</sup>: Optimizing Large Language Models (LLMs) for Context-aware and Personalized Support Experiences

SearchUnifyFRAGTM: Optimizing Large Language Models (LLMs) for Context-aware and Personalized Support Experiences

September 18, 2023

SearchUnifyFRAG<sup>TM</sup> (Fragmented Retrieval Augmented Generation) enhances LLMs for more accurate, context-aware, and personalized support experiences. Read more!

All You Need to Know About Leveraging Generative AI for Customer Support

All You Need to Know About Leveraging Generative AI for Customer Support

September 8, 2023

Are you considering whether generative AI is the right solution for your customer support requirements? These FAQs can provide the answers you’re looking for!

Unlocking the Future of AI: A Close Look at GPT-3.5 vs. GPT-4

Unlocking the Future of AI: A Close Look at GPT-3.5 vs. GPT-4

September 6, 2023

ChatGPT gained attention for its remarkable contextual response capabilities but have you ever wondered about the latest advancements in the GPT versions? Learn more!

Vector Search: Bridging the Gap Between Data and Context for Better Content Findability

Vector Search: Bridging the Gap Between Data and Context for Better Content Findability

September 5, 2023

Learn about vector search and see how it revolutionizes information retrieval. Also explore its diverse use cases & tips to select the right engine.

Dreamforce 2023: Your Complete Guide to Maximizing The Ultimate Tech Experience

Dreamforce 2023: Your Complete Guide to Maximizing The Ultimate Tech Experience

August 31, 2023

Dreamforce 2023, one of the biggest tech events of the year, is around the corner. Learn how you can make the most out of your experience in this blog post.

Transforming Customer Service with Federated Learning

Transforming Customer Service with Federated Learning

August 29, 2023

Enhancing customer service through federated learning: Collaborative AI approach for improved insights while ensuring data privacy. Learn more.

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