Chief Technology Officer
Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.
Discover SearchUnify's Agentic Support Hub: A next-gen self-service solution powered by GenAI and an Intelligent Front Door (IFD) framework that delivers personalized, instant self-service, boosts deflection, reduces costs, and enhances customer loyalty.
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Explore how Agentic AI helps you with smarter knowledge management. Automate, capture, optimize, and boost productivity with intelligent solutions Knowbler.
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Revolutionize search with SearchUnify's SCORE engine. Powered by Agentic AI, it delivers precise, personalized results by understanding user intent and leveraging advanced knowledge discovery.
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SearchUnify launches GenAI-powered Agentic Self-Service Hub, revolutionizing customer support with intelligent routing and hyper-personalized experiences.
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SearchUnifyFRAG is a cutting-edge approach to enhance LLM performance for context-aware, personalized customer support. By combining retrieval and generative AI, it delivers more accurate, relevant, and personalized responses, improving customer satisfaction and engagement.
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SearchUnify's Community Helper is an advanced AI solution that provides dynamic community support. Using NLP and machine learning, it understands user intent, predicts needs, and delivers personalized responses for 24/7 engagement.
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Reduce case transfers, improve customer satisfaction, and enhance agent productivity with Agent Helper. Learn how our AI-powered solution can transform your contact center.
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SearchUnify and Bettermode Partner to Elevate Customer Experience with Seamless Community Engagement and AI-powered Solutions.
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Learn about the key milestones in the evolution of enterprise search and the benefits of adopting advanced AI-powered search solutions. Click here.
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Discover what is tacit knowledge and how capturing it effectively results in preserving knowledge, ensuring organizational continuity and improving efficiency.
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Discover how SUVA reduces support costs by 99% per interaction for Accela. Streamline customer support with AI-powered, personalized assistance, seamless agent handoffs, and simplified case creation. Watch now!
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Discover how SUVA goes beyond case management to enhance your entire support experience. Streamline your workflow with SUVA's powerful AI-driven features, from instant ticket creation to seamless agent transfers.
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