Chief Technology Officer
Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.
Discover how SearchUnify extends Salesforce Agentforce with unified knowledge, contextual AI, and secure, scalable support automation
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SearchUnify integrates with Salesforce Agentforce, empowering AI agents with contextual intelligence, real-time insights, and seamless in-flow deployment.
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Learn how the Model Context Protocol (MCP) enables real-time, secure, and structured data flow to LLMs for accurate, contextual AI responses.
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Explore Google’s A2A and Anthropic’s MCP protocols—how they work together to build interoperable AI agents and reshape enterprise ecosystems.
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From smart self-service to deep troubleshooting—discover 5 real-world AI agent use cases that are transforming customer support into a scalable powerhouse.
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SearchUnify integrates AI Agents with Model Context Protocol (MCP) to boost support automation, enable real-time intelligence, and streamline workflows across enterprise systems.
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Discover how AI-powered analytics can transform your contact center. Reduce costs, enhance customer satisfaction, and gain a competitive edge with data-driven insights. Learn more today!
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SearchUnify retains leadership in G2 Grid Report for Enterprise Search for 20 Consecutive quarters, marking five years of sustained excellence
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Discover five key design principles to create a self-service support portal that enhances user satisfaction, reduces agent workload, and drives business success.
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Discover the 5 key differences between Agentic AI and AI Agents and learn how each impacts customer support, decision-making, and enterprise AI strategies.
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Explore the difference between AI Copliot vs. Agentic AI and compare their autonomy, purpose, risk, and so on to determine which solution fits your business best.
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SearchUnify named among KMWorld’s ‘100 Companies That Matter in Knowledge Management 2025’ for its AI-driven solutions enhancing knowledge discovery, self-service, and support efficiency.
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