Vijeta Kumari, Author at SearchUnify | Enterprise Agentic Platform for Customer Support

Beyond RPA: The Evolution Toward Agentic Automation

Understanding the Evolution from RPA to Agentic Automation

How Customer Support Automation Transforms L2 Teams and CX

See how AI Competency Agent drives L2 support efficiency and CX.

Agentic AI Governance: How It Actually Works

How Agentic AI Governance Ensures Safe and Reliable Support Operations

5 AI Agent Use Cases Businesses Can’t Afford to Ignore

Explore how AI agents streamline workflows and drive productivity across support, HR, sales, and more

AI Support Agent: Your Fast Track to Cost-Efficient Self-Service

Cut support costs & boost CSAT with SearchUnify's AI Support Agent—real-time, personalized self-service that deflects ti…

5 Best AI Agent Frameworks Explained

Compare top AI agent frameworks—SearchUnify, LlamaIndex, AutoGen, CrewAI, SuperAgent—to build autonomous, scalable custo…

5 Strategies to Improve Search Relevance and Elevate Customer Support

Discover 5 advanced tactics—intent clustering, real-world query training, unified indexing, contextual signals & persona…

Agentic RAG Explained: What It Is and How It Works

Discover how Agentic RAG upgrades traditional retrieval with reasoning, self-learning & multi-step answers for next-gen …

SearchUnify at Info‑Tech LIVE 2025: Powering the Future of Support with Agentic Intelligence

Explore live demos, Agentic AI suite, and real-world case studies at Booth 310 in Las Vegas.

Top 5 Enterprise AI Agent Platforms in 2025

Compare top AI agent platforms—SearchUnify, Moveworks, Copilot Studio, OpenAI Operator, Watsonx.

Understanding Content Annotation: The Backbone of Intelligent Enterprise Search

Learn how content annotation uses ML/NLP to auto-tag enterprise content, boost search relevance, and slash support costs…

MCP and A2A Explained: What Enterprises Need to Know

The future of AI communication is taking shape—one protocol at a time. Google’s A2A (Agents-to-Agents) and A…

The SearchUnify Leadership Streak Continues
- 23 Quarters on G2’s Enterprise Search Grid^®

SearchUnify has been named a Major Player
in IDC MarketScape: Worldwide General-Purpose
Knowledge Discovery Software 2025 Vendor Assessment

Re-imagining Customer Support
with Agentic AI

Wins 2025 KMWorld Readers’ Choice Award for Intelligent Search and Discovery

Champion in SoftwareReviews’ 2025 Enterprise Search Emotional Footprint Report

Bronze Winner in 2025 Stevie^® Award for
Technology Excellence

Vijeta Kumari