Vijeta Kumari

Vijeta Kumari

Content Writer, SearchUnify

Vijeta is a YouTuber supporting the Tuberculosis community on social media. She loves curating engaging content around technology, products, and services with the aim of making knowledge accessible.

SearchUnify vs. Glean: Picking the Best for Customer Support

SearchUnify  vs. Glean: Picking the Best for Customer Support

Compare SearchUnify and Glean enterprise search, both for customer support. Discover which solution boosts efficiency and enhances support operations

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G2 Grid® Report Recognizes SearchUnify as a Leader—Five Years and Counting!

G2 Grid<sup>®</sup> Report Recognizes SearchUnify as a Leader—Five Years and Counting!

SearchUnify is a 5-year G2 Grid® Leader for Enterprise Search! See how AI-powered insights redefine knowledge discovery and customer support.

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Mastering Model Context Protocol: The Future of AI Integration

Mastering Model Context Protocol: The Future of AI Integration

Discover how Model Context Protocol (MCP) streamlines AI integrations, enhances capabilities, and drives business innovation through seamless interoperability.

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How Agentic AI Works: A Deep Dive into Intelligent Autonomy

How Agentic AI Works: A Deep Dive into Intelligent Autonomy

Discover how Agentic AI operates through prompt coordination, tool integration, memory management, and governance—redefining autonomous decision-making.

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The Hidden Cost of AI Adoption: How to Avoid the Invisible Burden

The Hidden Cost of AI Adoption: How to Avoid the Invisible Burden

Explore the hidden costs of AI adoption and learn how CTOs can manage unseen expenses to maximize value and ensure efficient AI implementation.

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Key Takeaways from Support (re)Focus 2025: AI-Driven Customer Support

Key Takeaways from Support (re)Focus 2025: AI-Driven Customer Support

Explore AI's impact on customer support from Support re(focus). Learn how industry leaders use Gen AI to drive efficiency and enhance customer experiences.

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Build vs. Buy Enterprise AI Search: Choosing the Best Fit for Your Business

Build vs. Buy Enterprise AI Search: Choosing the Best Fit for Your Business

Build or buy an enterprise AI search solution? Compare costs, scalability & benefits to make the right choice for your business. Read now to decide!

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What Are AI Agents? Types & Capabilities in Customer Support

What Are AI Agents? Types & Capabilities in Customer Support

Discover the different types of AI agents and their capabilities in customer support. Read more!

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Enterprise Search Analytics: The Key to Smarter Support

Enterprise Search Analytics: The Key to Smarter Support

Discover how Enterprise Search Analytics enhances customer support by identifying knowledge gaps, improving search relevance, and driving higher ROI.

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AI is Reshaping Customer Support—But Are You Using It Right?

AI is Reshaping Customer Support—But Are You Using It Right?

AI is transforming customer support—but are you maximizing its potential? Discover how to bridge the gap between hype and real impact!

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Revolutionizing Customer Support: The ROI of Agentic AI Solutions

Revolutionizing Customer Support: The ROI of Agentic AI Solutions

Discover how Agentic AI solutions enhances support, cuts costs, and boosts efficiency. Unlock higher ROI with automation and proactive assistance.

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The Risks of Blind Trust in AI Chatbots: a Google AI Chatbot’s Dark Response

The Risks of Blind Trust in AI Chatbots: a Google AI Chatbot’s Dark Response

Discover the dangers of blindly trusting AI, with insights from Google's Gemini controversial Response and strategies to mitigate risks in AI interactions.

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