Vijeta Kumari

Unlocking Digital Self-Service Success: 5 Questions to Guide Your Strategy

October 23, 2024

Is your digital self-service strategy up to par? Here are six key questions to analyze your approach and drive results.

RAG Optimization: Metrics, & Tools for Enhanced LLMs Performance

September 25, 2024

RAG optimization is key to improving LLM accuracy and reliability. Discover essential evaluation metrics and frameworks to enhance RAG performance. Read more.

SearchUnifyGPT™ Wins Silver Stevie® for Transforming Customer Support

September 23, 2024

Discover how SearchUnifyGPT™, the industry-first federated, genAI application for enterprise support, is transforming CX and driving business success.

The Invisible Force in Enterprise Search: Using Emotional Footprint to Choose the Right Vendor

August 29, 2024

See how SearchUnify outpaces the competition on Emotional Footprint metrics as an enterprise search vendor.

Leverage GenAI to Transform Your Knowledge Management Lifecycle

August 22, 2024

Explore how GenAI is revolutionizing the knowledge management lifecycle, i.e., Knowledge sourcing and knowledge generation. Click here to read more.

AI-Powered Search Transforms Communities: Insights from a Community Manager Talk

August 14, 2024

The future of community management is here. Check out our recent conversation with a community manager to find out how AI-powered search is shaping the industry

What is Vector Search? Key Insights, Benefits and Limitations

July 31, 2024

What is Vector Search? Key Insights, Benefits and Limitations

How Generative AI is Reshaping the Enterprise Search Landscape?

July 25, 2024

Discover how GenAI is transforming enterprise search by personalizing search results, and unlocking the true potential of your data. Check out this blog to learn more!

How Cognitive Search Redefines Customer Experience?

July 23, 2024

Leverage cognitive search to understand user intent, personalize search results, and deliver an exceptional customer experience. To learn more, click here.

Open Source LLMs: Pros and Cons for your Organization Adoption

June 27, 2024

Open Source LLMs: Friend or Foe? Checkout this blog to weigh the pros and cons and see if these AI models fit your business requirements.

5 Design Principles for Self-Service Portal Success

May 23, 2024

Discover the five key design principles for successful self-service portals and learn how AI can transform your self-service experience and boost business ROI.

How to Elevate Your Knowledge Management Success: A Syntellis Case Study

March 29, 2024

Struggling with limited knowledge creation, lack of VOC, and limited content findability? Syntellis conquered all with SearchUnify. To learn how, read on.