Our Advisory Board aims to bring together customers, partners, and strategic advisors who bring valuable experience and unique insights to both shape SearchUnify’s product roadmap and more broadly help transform the future of customer support with cognitive technology.

Chief Customer Officer, Rubrik, Inc.

Chief Customer Officer, Rubrik, Inc.
Giri Iyer is the Chief Customer Officer at Rubrik Inc. A vibrant leader with over 18 years of experience, Giri has an expertise in designing service offerings for enterprise customers, knowledge management tools and building high performing teams from the ground up. A tech enthusiast, Giri has always been a supporter of SearchUnify’s evolution over the years and his insights have been instrumental in helping the team unfold new possibilities. He holds an MS in Computer Science from the California State University, Chico.

Head of Enterprise End-user Services and Experience at Broadcom Global Technology Organization

Head of Enterprise End-user Services and Experience at Broadcom Global Technology Organization
Stanley Toh is Head of Enterprise End-user Services and Experience at Broadcom Global Technology Organization, California, USA. A dynamic leader with almost three decades of experience leading diverse global teams, Stanley has successfully executed M&A integrations, improved IT operations efficiency, implemented digital transformation programs, and utilized cutting-edge Cloud First technologies to drive innovation and enhance the end-user experience through AI, ML, and automated workflows in the organizations he served. He has always embraced forefront technologies both internally within the organization and externally with outsource partners to achieve outstanding results for stakeholders. Stanley holds MBA from Western Michigan University, USA

Executive Advisor, Digital & Marketing Transformation & Senior Lecturer, Harvard Business School

Executive Advisor, Digital & Marketing Transformation & Senior Lecturer, Harvard Business School
With over 30 years of experience as a Chief Marketing Officer, David has helped several consultancy businesses with product and digital marketing transformation. He works as an advisor to top executives at start-up, mid-sized, and enterprise level organizations, driving large-scale change from both client and client-service sides. Previously, David has co-led McKinsey and Company's Global Digital Marketing and Sales Practice. Prior to McKinsey, he was the Executive Vice President for Strategy & Analysis at Digitas and was also a partner with the Boston Consulting Group.

Executive Advisor and Ex-Director of Contact Center Solutions at HPE

Executive Advisor and Ex-Director of Contact Center Solutions at HPE
Ashimendu has a wealth of experience in technology and knowledge management. His professional journey started as a Scientist at the Defense Research & Development Organization. Afterwards, he made impactful contributions at WIPRO Infotech as an Area Support Manager and at Tata Elxsi as a Corporate Support Manager. At Hewlett-Packard Enterprise (HPE), he pioneered HP India's support, led the tech services business development team, and elevated the digital customer experience. With 25+ years at HPE, he retired as Sr. Director, Knowledge Management & Telephony.

Customer Experience Executive & Ex-Global Head of Support Strategy & Operations, Adobe

Customer Experience Executive & Ex-Global Head of Support Strategy & Operations, Adobe
Patricia is a highly accomplished visionary and a driven professional. With expertise in career building and optimizing customer support, she has been helping organizations grow and work on customer retention. She is a passionate individual, a strategic analyst, a planner, and a great problem solver. With her incredible knowledge and understanding of business skills, Patricia has been building synergy between the management, teams, partners, and clients to enhance the overall efficiency of the organization.

Professor (CSE) and Founding Head of Yardi School of Artificial Intelligence, Indian Institute of Technology, Delhi

Professor (CSE) and Founding Head of Yardi School of Artificial Intelligence, Indian Institute of Technology, Delhi
Mausam, a distinguished Professor of Computer Science at IIT Delhi, served as the inaugural head of the Yardi School of Artificial Intelligence until September 2023. He is also an affiliate professor at University of Washington, Seattle. With over twenty years research experience in artificial intelligence, he has, over time, contributed to many research areas such as large scale information extraction over the Web, AI approaches for optimizing crowdsourced workflows, and probabilistic planning algorithms.