The SearchUnify Leadership Streak Continues
- 23 Quarters on G2’s Enterprise Search Grid®5+ Years as a Consistent Leader.
SearchUnify has been named a Major Player
in IDC MarketScape: Worldwide General-Purpose
Knowledge Discovery Software 2025 Vendor Assessment
Meet us at World Summit AI 2025Re-imagining Customer Support
with Agentic AI
December
09-10, 2025
Doha Exhibition &
Convention Center, QatarWins 2025 KMWorld Readers’ Choice Award for Intelligent Search and Discovery
Champion in SoftwareReviews’ 2025 Enterprise Search Emotional Footprint Report
Ranked #1 Two Years in a Row
Bronze Winner in 2025 Stevie® Award for
Technology Excellence
How Large Language Models Elevate Named Entity Recognition for Customer Support Success
Large Language Models (LLMs) play a dynamic role in enhancing the precision and speed of Named Entity Recognition (NER) …
How Case Clustering Can Improve Customer Support Team’s Efficiency
Unleash the potential of case clustering in customer support. Read this blog to discover how it revolutionizes support o…
Content Annotation: Enabling Smart Tagging to Improve Content Findability
Millions of data scientists worldwide struggle to annotate content. Learn how it is best done with SearchUnify in this b…
Intelligent Content Recommendation: The Key to Driving Personalized User Experience
Discover the significance of intelligent content recommendations and how SearchUnify's AI and ML algorithms can help you…
K-NN Classifiers: The Secret Sauce Behind Robust Case Classification
Intelligent case classification is the need of the hour and so are K-NN classifiers. Learn how SearchUnify leverages its…
Demystifying Contextual Query Embedding
How do machines decipher the context of queries? How do they generate results? With Query Embedding. This blog explains …
Intelligent Case Routing: Your AI-powered Wingman For Support Teams
Intelligent case routing leverages AI and ML to route incoming tickets to the most appropriate support agent. Refer to t…
Ace Case Prioritization Like a Pro with AI
Prioritizing the tickets is an absolute necessity but it has to be administered intelligently. Discover why and how in t…
Machine Learning: The Underlying Force to Get “Rich” Search Results
Rich snippets help a brand win higher visibility and CTR. Check out this blog post to dig deeper & learn how ML plays a …
Machine Learning Is No Longer An Expert’s Arena: Incoming ML Workbench
Machine Learning has revolutionized all walks of industries. But have you ever wondered how it fuels business outcomes? …
Take Your Content Health Evaluation Several Notches Higher with Machine Learning
Content Standard Checklist can help you decipher the broader picture of your article. Discover more about it and the bes…
How to Measure the Efficacy of Your Sentiment Analysis Model
Customer sentiment analysis is the perfect way to understand how consumers perceive your brand. Wondering how to measure…
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