From Raw Text to Insights: Text Mining in Support

From Raw Text to Insights: Text Mining in Support

Struggling to gauge customer needs? Learn how text mining extracts valuable insights from data to improve CSAT and fuel …

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Hybrid Search Explained: The Future of Information Retrieval

Hybrid Search Explained: The Future of Information Retrieval

Hybrid search is a fusion of keyword and vector search. Let’s dive deeper into the intricacies of the hybrid search to u…

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Enhancing Conversations with Intent Detection in AI

Enhancing Conversations with Intent Detection in AI

In a world where businesses strive to offer the best customer experience, intent detection plays a vital role in ensurin…

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Context Is Key: How BERT Improved Enterprise Search

Context Is Key: How BERT Improved Enterprise Search

BERT transforms traditional keyword-based searches to deliver contextual results, enhancing customer satisfaction and or…

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How Reinforcement Learning Optimizes Search Relevance

How Reinforcement Learning Optimizes Search Relevance

Unlock the power of reinforcement learning in enterprise search. Learn how it enhances relevance and agent productivity …

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The Impact of Machine Learning on Federated Search Relevance

The Impact of Machine Learning on Federated Search Relevance

Traditional federated search is only keyword-based, often leading to irrelevant results. Learn how ML is changing the en…

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Are LLMs Lying to You? Exposing The Hidden Cost of AI Hallucinations

Are LLMs Lying to You? Exposing The Hidden Cost of AI Hallucinations

Uncover the hidden dangers behind AI hallucinations, what causes them, mitigation tips, & how to build reliable AI partn…

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How Neural Search is Redefining Enterprise Efficiency

How Neural Search is Redefining Enterprise Efficiency

Enterprise search can take any business to the next level in many aspects. However, neural search performs even better i…

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Navigating the Unknown: Anomaly Detection and the Power of Machine Learning

Navigating the Unknown: Anomaly Detection and the Power of Machine Learning

What is anomaly detection in machine learning?️‍ Uncover hidden patterns & prevent crises by learning how ML detects unu…

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Synergizing Knowledge Graphs and LLMs for Advanced Information Retrieval

Synergizing Knowledge Graphs and LLMs for Advanced Information Retrieval

Uncover the synergy between LLMs and Knowledge Graphs in this blog post and learn how they optimize information retrieva…

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Optimizing Chatbot Performance: The Power of Prompting and Temperature Control

Optimizing Chatbot Performance: The Power of Prompting and Temperature Control

Learn how SUVA (SearchUnify Virtual Assistant) leverages prompting and temperature-setting techniques to drive relevant,…

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SearchUnify’s Knowbler: Your Compass in the Chaotic World of Customer Support

SearchUnify’s Knowbler: Your Compass in the Chaotic World of Customer Support

Learn how Knowbler's latest feature ‘new vs. known case analysis’ can transform your customer support game. Read this bl…

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