The SearchUnify Leadership Streak Continues
- 23 Quarters on G2’s Enterprise Search Grid®5+ Years as a Consistent Leader.
SearchUnify has been named a Major Player
in IDC MarketScape: Worldwide General-Purpose
Knowledge Discovery Software 2025 Vendor Assessment
Meet us at World Summit AI 2025Re-imagining Customer Support
with Agentic AI
December
09-10, 2025
Doha Exhibition &
Convention Center, QatarWins 2025 KMWorld Readers’ Choice Award for Intelligent Search and Discovery
Champion in SoftwareReviews’ 2025 Enterprise Search Emotional Footprint Report
Ranked #1 Two Years in a Row
Bronze Winner in 2025 Stevie® Award for
Technology Excellence
- From Industry Analysts
- From Award Panelists
- From Industry Associations
- From Our Customers
The Solution Excels at Generative Knowledge Creation
Grazitti Interactive’s KM solution Knowbler has advanced AI capabilities and developer-friendly integrations. It captures and organizes knowledge and leverages cognitive..
Consider SearchUnify When
you are looking for a unified platform that specializes in customer support and community management use cases, with the ability..
Consider SearchUnify When…
you are looking for a unified platform that specializes in customer support and community management use cases, with the ability..
SearchUnify continues to provide an outstanding customer experience for its users
“The 2023 Enterprise Search Emotional Footprint report provides a comprehensive overview of the most popular software in the current Enterprise..
Good search empowers an organization to transform information into valued knowledge
“The digital transformation era has accelerated the rate and volume of information being processed throughout the information lifecycle. Due to..
Offers strengths in applications for popular use cases, usage analytics, tuning tools, and data connectors
SearchUnify’s sweet spot is for enterprises that wish to quickly implement cognitive search for any number of digital experiences while..
Customers will find SearchUnify simple and easy to implement.
SearchUnify has a well-thought-out technical architecture that should enable the company to fill gaps in data ingestion, tuning, and tools..
SearchUnifyGPT™ Honored as a Silver Stevie® Award Winner in the 2024 Stevie® Awards for Technology Excellence
“SearchUnifyGPT™ stands out as an innovative GenAI application designed to provide direct, relevant, and contextual answers, significantly enhancing the enterprise..
Accela and SearchUnify Win a Gold Stevie® at the 2024 Stevie Awards for Sales and Customer Service
“The results speak for themselves, with significant improvements in self-service resolution, case volume reduction, knowledge creation efforts, and customer effort..
SearchUnify Named in the KMWorld’s AI 100: The Companies that Matter Most in Knowledge Management
“Curating the list of the 100 companies that matters in KM is always a joy. Emerging technologies such as generative..
SearchUnify’s Knowbler Wins 2024 Artificial Intelligence Excellence Award
“We are truly honored to recognize Knowbler with this prestigious award,” stated Maria Jimenez, Chief Nominations Officer for the Business..
SearchUnify Honored with the 2023 Future of Agent Experience Award Presented by TMC
“I am honored to recognize SearchUnify with a 2023 Future of Work Agent Experience Award for its commitment to customer..
SearchUnify’s Knowbler Honored as a Bronze Stevie® Award Winner in 2023 American Business Awards®
“Knowbler seems a valuable tool for enterprises looking to optimize their knowledge management and accelerate their journey toward becoming knowledge-first.”..
The Asia-Pacific Stevie® Awards 2023 for Excellence in Innovation in Business Product & Service Industries
“SearchUnify’s enterprise agentic platform leverages AI and ML to transform information discovery, elevate customer support and self-service outcomes for leading..
SearchUnify’s Agent Helper makes for more effective collaborative support.
SearchUnify’s Agent Helper, where support agents have the ability to identify top support agents, top knowledge articles, and top cases..
Go with “Best of Breed” Chatbot Providers like SearchUnify.
Best-of-breed providers, such as […] SearchUnify, include language libraries and packaged AI/ML to allow rapid implementations and good results without..
SearchUnify has quickly improved our site’s functionality
The analytics we can gather from SearchUnify have proven useful in only a few months worth of use. We have..
Really appreciate the level of detail provided by the dashboards and reports
SearchUnify helps keep our knowledge articles and web content up to date and relevant for our customers.
SearchUnify is helping us see gaps in our customer-facing documentation
When compared to other AI driven federated search tools on the market, SearchUnify is the best value in features and..
SearchUnify – the perfect unified search tool
SearchUnify has an extremely good support model, willingness to listen to the customer and implement the feedback. They are coming..
Helpful Analytics. Great Support!
SearchUnify consolidates searches across all company properties. It helps to focus efforts on what customers need.
Excellent Product Support!
SearchUnify provides really cool features that’s easy to use. Product works really well and useful pretty much every one who..
We got more than we asked for and for that a big shout out to the folks at SearchUnify.
After implementing SearchUnify, the quality of support improved significantly as our support heroes could access relevant information from MadCap Flare..
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