Knowledge management is the cornerstone of every enterprise across various industries. 85% of organizations acknowledge that knowledge is crucial to..
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SearchUnify Extends Leadership in G2 Grid® Report for Enterprise Search for 19 Consecutive Quarters
Mountain View, CA | December 18, 2024 – SearchUnify, a leading enterprise agentic platform, today announced its continued recognition as..
Knowledge Management with Taxonomy & AI-powered
Content Annotation
Managing Knowbledge effectively is key to success. But what happens when valuable insights get lost in the clutter? Enter Taxonomy..
Introducing AI Editor for Agent Helper
Merging Automation with Empathy in Customer Support
SearchUnify Agent Helper, the next-generation agent assist tool, just got even better with the introduction of the AI Editor. Powered..
Driving Agent Engagement and Participation with Gamification
Today, customer service productivity directly impacts organizational growth. And, the key to boosting agent efficiency lies in adopting a knowledge-first..
2025 Customer Support Playbook: Top 7 Trends to Watch
The rules of customer support are changing. As we enter 2025, enterprises face an inflection point—one where traditional methods are..
Blueprint of an Emotionally Intelligent Virtual Assistant
With the advent of artificial intelligence customer support landscape has changed dramatically. It has reduced the workload of support agents..
From GenAI to Agentic AI: How Enterprise Search Landscape Is Evolving
Agentic AI is the latest technological advancement, ready to take the enterprise search landscape to an unprecedented level. Ever wondered..
SearchUnify’s Governance Layer
The rise of Generative AI and Agentic AI is revolutionizing the enterprise. These powerful technologies are automating workflows, unlocking insights,..
SearchUnifyGPT™: Revolutionizing Enterprise Support with
Agentic AI
Unlock the future of effortless customer support with SearchUnifyGPT™, the industry’s first federated generative AI designed to deliver contextual, precise..