Content Writer
Alish is a tech newb, an AI enthusiast, and a passionate writer. She primarily writes about AI products. She has combined a bachelor’s degree in engineering with her love for writing into a fascinating career at SearchUnify. When not reading or writing, she can be found chatting with bots.
Self-service has evolved. Therefore, the way your company measures it also needs to be changed. This blog post covers 5 CX metrics that you can’t afford to miss.
Read MoreUnable to achieve case deflection on the customer community? After reading this blog post, you’ll know why your community is missing the mark & how to fix it.
Read MoreRich snippets are important for creating a superior user search experience. This blog post explains key prerequisites for them to work for your enterprise search.
Read MoreMicrosoft Dynamics 365 is one of the most widely used business application platforms. Read this blog to know how cognitive search can amplify its capabilities.
Read MoreChatbots came but failed to sweep us off our feet. Can unsupervised ML be the answer to chatbot concerns? Read this blog post to find out.
Read MoreNot getting the desired results from your KCS initiatives? Here are 5 surefire ways to get the most out of your KM program.
Read MoreGet your LMS content discovered and adopted with cognitive search. Read this blog post to know more.
Read MoreThe future of B2B e-commerce is powered by cognitive search. Read this blog post to know how it drives conversions and CSAT scores.
Read MoreReal-time search analytics can help you provide an unforgettable customer service experience. Read this blog post to know more.
Read MoreRedefine your online community experience with these tips and tricks by Zuora’s community strategist. Read this blog post to know more.
Read MoreAttract, convert, and turn your customers into brand advocates with your merchandising strategy. Read this blog post to know more.
Read MoreKnowledge graphs are considered the next big thing. This blog post covers what they are and how they help enterprises to boost search relevancy.
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