Automation

Unpacking Prebuilt AI Agents How They Transform Customer Service Operations

Explore how prebuilt AI agents like Agent Helper streamline support with contextual automation and real-time insights.

April 15, 2025

Explore how prebuilt AI agents like Agent Helper streamline support with contextual automation and real-time insights.

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Automation & Cognitive Tech in Customer Support: Myth vs Reality
Cognitive Technology, Automation, Customer Support, Agent Productivity

Automation & cognitive tech for customer service are now popular. Many myths have also cropped up. This post debunks winnows facts from myths for good:

October 13, 2021

Automation & cognitive tech for customer service are now popular. Many myths have also cropped up. This post debunks winnows facts from myths for good:

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