Events

Recently Attended

More Than Just a Rep: Building the Support Agent of the Future with Cognitive Technology

Date: May 17, 2022

Place: Virtual Summit

TSIA World | Orlando 2022

Date: May 16 - 18, 2022

Place: Orlando World Center Marriott + Virtual Booth

SearchUnify has joined as a Gold sponsor for TSIA’s technology and services conferences, which deliver relevant technology services, sales, channel optimization, and product content that helps teams navigate evolving business challenges. SearchUnify is also leading a session on May 16th, 2022, from 12:30 PM – 12:50 PM EST on the role of cognitive technology in transforming customer support and self-service experiences.

CCW’s Customer Contact Industry Review 2022

Date: May 10 - 12, 2022

Place: Virtual Summit

CCW’s Customer Contact Industry Review 2022 is all set to bring together its global online community and research hub of more than 150,000 customer contact members for a 3 day virtual summit from May 10 to 12, 2022. With the mission of creating customer contact rockstars, CCW Digital provides the customer contact community with the research, analysis, and network required to optimize their customer contact operations.

How Automation Anywhere Plotted the Roadmap to Support Success with Search Insights & Next-Gen KM

Date: Apr 11, 2022

Place: Virtual Summit

Winning at DCX with Cognitive Technology: The CIPA Maturity Model

Date: Mar 28, 2022

Place: Virtual Summit

Future of the Contact Center: A Forecast

Date: Dec 23, 2021

Place: Virtual Summit

Support (re)Focus 2021 – A Virtual Customer Conference

Date: Nov 17, 2021

Place: Virtual Summit

Support (re)Focus is Grazitti Interactive’s annual invite-only conference where customer service leaders, technology experts, and industry thought leaders from Grazitti’s customer and partner ecosystem connect, network, exchange ideas and best practices.

Cognitive Search and Applications : The Winning Formula for Your Support & Self-Service Teams

Date: Oct 28, 2021

Place: Virtual Summit

Improving the Operational Efficiency of a Distributed Customer Support Team

Date: Oct 18, 2021

Place: Virtual Summit

TSW Las Vegas 2021

Date: Oct 18 - 20, 2021

Place: Aria Resort, Las Vegas + Virtual Booth

SearchUnify has joined as a Gold sponsor for TSIA’s technology and services conferences, which deliver relevant technology services, sales, channel optimization, and product content that helps teams navigate evolving business challenges. SearchUnify is also leading a session on October 18, 2021 from 1:45 PM - 2:15 PM PST on the role of cognitive technology in transforming customer support and self-service experiences.

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