A Virtual Conference Community Refocus Evolving Community Dynamics
OUR SPEAKERS
Anirudh Parihar
Global Sales Manager and Cognitive Search Evangelist, SearchUnify
Garima Aneja
Associate Product Marketing Manager, SearchUnify
On-Demand Webinar
The modern customer demands more than just a solution – they demand an experience. But traditional support portals are fragmented, frustrating, and often fail to deliver the instant, personalized help customers crave.
Introducing SearchUnify’s Agentic Support Hub, a revolutionary approach to self-service powered by GenAI and an Intelligent Front Door (IFD) framework. It acts as the central nervous system of your support ecosystem, orchestrating a suite of tools to optimize every customer touchpoint. In this webinar, you’ll discover how the solution
Leverages GenAI to instantly understand customer intent and route them to the ideal solution path – whether it’s a chatbot, knowledge article, or seamless agent handoff.
Creates a frictionless, unified experience across all your support channels, eliminating the need for customers to navigate complex menus or repeat information.
Delivers hyper-personalized support at scale, ensuring each customer feels seen and valued.
Watch now to explore the future of self-service and learn how the solution can help you:
Boost case deflection and reduce support costs
Increase customer satisfaction and drive loyalty
Empower your agents and optimize your support operations
