CHATBOTS & COGNITIVE SEARCH:
ADVANCED AI FOR THE CUSTOMER LIFE CYCLE
Watch this exclusive session by Alok Ramsisaria, CEO, Grazitti Interactive as he talks about the changing landscape of customer support and how the next set of advanced AI tools can re-define experience across a customer life cycle
FEATURED
SPEAKER
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Alok Ramsisaria
CEO, Grazitti Interactive
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Alok is the chief participant at Grazitti Interactive, SearchUnify’s parent company. He provides mentoring, marketing, and momentum to team Grazitti. He has led the company to achieve marketing, sales and support outcomes that drive customer success, while growing the team exponentially year on year. He has over 25 years of marketing, technology, and consulting experience.
SearchUnify is a cognitive search platform by Grazitti Interactive. Its AI powers highly relevant and personalized search results for customer support, self-service and its chatbot. Its cognitive search indexes disparate content repositories and provides advanced insights into user search behavior, content usability, and content gaps – all while self-learning to personalize and keep responses within context.
