LLM

Crafting Personalized Support Experiences: Fine-tuning LLMs vs. Contextualization with SearchUnifyFRAG<sup>TM</sup>

Crafting Personalized Support Experiences: Fine-tuning LLMs vs. Contextualization with SearchUnifyFRAG^TM

September 23, 2024

Explore how fine-tuning LLMs for specialized support domains compares to contextualizing LLM-powered conversations with SearchUnifyGPT™. This blog dives into the benefits of each approach and shows how SearchUnifyGPT™ delivers personalized, efficient support experiences without the complexity of extensive fine-tuning, unlocking the true potential of LLMs in customer support.

Balancing Control and Cost: Custom GPT vs. Pre-Built Chatbots

September 6, 2024

Weigh the pros and cons of building a custom GPT chatbot vs using a pre-built solution like SUVA. Discover how to optimize costs & control while delivering exceptional customer experiences.

LLM, Natural Language Processing, AI, Large Language Model

Customer Service Chatbots: The Journey from Robotic to Context-rich, Personalized Conversations

July 8, 2024

Natural Language Processing (NLP) and large Language Models (LLMs) have revolutionized chatbots, ushering in a new era of meaningful conversations. This blog reveals!