Enterprise Search

Enterprise Search, AI‑Powered Support Applications

Mamba ‘21: Delivering on the Promise of Augmented Intelligence with More Insights, Better UX, and Smarter Service

October 29, 2020

The latest SearchUnify release is out now! Some key highlights include a new app, more insights, a better deflection module & a bunch of UX enhancements. Read on

Enterprise Search, Rich Snippets, Semantic Search, Customer Experience, Content Health

Engineering Rich Content Snippets for Superior Search Experience

October 14, 2020

Rich snippets are important for creating a superior user search experience. This blog post explains key prerequisites for them to work for your enterprise search.

Enterprise Search, Artificial Intelligence

5 Factors to Consider Before You Invest in An Enterprise Search Engine

September 10, 2020

When it comes to investing in an enterprise search engine, making informed decisions is crucial. This post covers 6 important factors that can help you with that.

Enterprise Search, Semantic Search, Natural Language Processing

Demystifying Metadata Management to Improve Enterprise Search Experience

September 3, 2020

Metadata plays an important role in improving the relevance of a search engine. Read on to know its meaning, scope, and the best practices to implement it successfully across your cognitive tool.