Enterprise Search

SearchUnify vs. Glean: Picking the Best for Customer Support

Compare SearchUnify and Glean enterprise search, both for customer support. Discover which solution boosts efficiency and enhances support operations

April 4, 2025

Compare SearchUnify and Glean enterprise search, both for customer support. Discover which solution boosts efficiency and enhances support operations

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G2 Grid<sup>®</sup> Report Recognizes SearchUnify as a Leader—Five Years and Counting!

SearchUnify is a 5-year G2 Grid® Leader for Enterprise Search! See how AI-powered insights redefine knowledge discovery and customer support.

April 3, 2025

SearchUnify is a 5-year G2 Grid® Leader for Enterprise Search! See how AI-powered insights redefine knowledge discovery and customer support.

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Build vs. Buy Enterprise AI Search: Choosing the Best Fit for Your Business

Build or buy an enterprise AI search solution? Compare costs, scalability & benefits to make the right choice for your business. Read now to decide!

March 7, 2025

Build or buy an enterprise AI search solution? Compare costs, scalability & benefits to make the right choice for your business. Read now to decide!

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Enterprise Search Analytics: The Key to Smarter Support

Discover how Enterprise Search Analytics enhances customer support by identifying knowledge gaps, improving search relevance, and driving higher ROI.

February 25, 2025

Discover how Enterprise Search Analytics enhances customer support by identifying knowledge gaps, improving search relevance, and driving higher ROI.

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AI Leap in Customer Support: Opportunities & Challenges

Explore AI’s promise and pitfalls in customer support. Learn how enterprise search bridges gaps, unifies systems, and empowers smarter solutions.

January 14, 2025

Explore AI’s promise and pitfalls in customer support. Learn how enterprise search bridges gaps, unifies systems, and empowers smarter solutions.

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Mastering Knowledge Discovery: The Key to Transforming Customer Support in 2025

Discover how mastering knowledge discovery can revolutionize customer support in 2025, driving efficiency, satisfaction, and growth.

December 19, 2024

Discover how mastering knowledge discovery can revolutionize customer support in 2025, driving efficiency, satisfaction, and growth.

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From GenAI to Agentic AI: How Enterprise Search Landscape is Evolving

GenAI's Limitations and the Rise of Agentic AI. Discover how Agentic AI can revolutionize your enterprise search.

December 12, 2024

GenAI's Limitations and the Rise of Agentic AI. Discover how Agentic AI can revolutionize your enterprise search.

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The Invisible Force in Enterprise Search: Using Emotional Footprint to Choose the Right Vendor

See how SearchUnify outpaces the competition on Emotional Footprint metrics as an enterprise search vendor.

August 29, 2024

See how SearchUnify outpaces the competition on Emotional Footprint metrics as an enterprise search vendor.

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How Generative AI is Reshaping the Enterprise Search Landscape?
Generative AI, Enterprise Search, NLP, ML

Discover how GenAI is transforming enterprise search by personalizing search results, and unlocking the true potential of your data. Check out this blog to learn more!

July 25, 2024

Discover how GenAI is transforming enterprise search by personalizing search results, and unlocking the true potential of your data. Check out this blog to learn more!

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How Cognitive Search Redefines Customer Experience?
Enterprise Search, Cognitive Search, customer experience NLP, ML

Leverage cognitive search to understand user intent, personalize search results, and deliver an exceptional customer experience. To learn more, click here.

July 23, 2024

Leverage cognitive search to understand user intent, personalize search results, and deliver an exceptional customer experience. To learn more, click here.

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Hybrid Search Explained: Unveiling the Future of Information Retrieval
Customer Support. Knowledge Management, Machine Learning, Enterprise Search, Search Relevance

Hybrid search is a fusion of keyword and vector search. Let’s dive deeper into the intricacies of the hybrid search to unlock its full potential.

April 17, 2024

Hybrid search is a fusion of keyword and vector search. Let’s dive deeper into the intricacies of the hybrid search to unlock its full potential.

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Top 5 Search Relevance Metrics You Need to Know
Enterprise Search, Search Relevance, Customer Support, Knowledge Management

Explore the search relevance metrics that will help to measure the effectiveness and usefulness of the search results and ensure a seamless user experience.

March 20, 2024

Explore the search relevance metrics that will help to measure the effectiveness and usefulness of the search results and ensure a seamless user experience.

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