AI in support

Design Strategies to Transform Your Support Portal into a Self-solve Engine

Design Strategies to Transform Your Support Portal into a Self-solve Engine

October 1, 2024

Discover proven strategies to design a support portal that acts as a self-solve engine, reducing support costs and enhancing customer satisfaction.

LLM Agent Desks | Navigating the Big Question – Build vs. Buy?

LLM Agent Desks | Navigating the Big Question – Build vs. Buy?

August 27, 2024

Struggling to choose between building or buying an LLM agent desktop? This blog explores the complexities of both options and offers a guide to making the best decision for your business.