AI in customer service

LLM Agent Desks | Navigating the Big Question – Build vs. Buy?

LLM Agent Desks | Navigating the Big Question – Build vs. Buy?

August 27, 2024

Struggling to choose between building or buying an LLM agent desktop? This blog explores the complexities of both options and offers a guide to making the best decision for your business.

LLM-Powered Contact Centers: Riding the Wave of a CX Revolution

LLM-Powered Contact Centers: Riding the Wave of a CX Revolution

August 21, 2024

Explore the transformative potential of LLMs and experience the power of a unified, intelligent agent desktop.

Why Your Contact Center Can’t Afford to Ignore AI?

Why Your Contact Center Can’t Afford to Ignore AI?

August 14, 2024

Revamp your contact center with AI. Overcoming challenges, boosting efficiency, and enhancing customer satisfaction. Discover SearchUnify AI-powered solution, SUVA.