Agent Efficiency

Reducing Case Transfers: The Key to Better Agent and Customer Experience

Reducing Case Transfers: The Key to Better Agent and Customer Experience
October 8, 2024

Discover how Agent Helper can minimize case transfers, improve agent efficiency, and enhance customer satisfaction in your contact center.

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Why Your Contact Center Can’t Afford to Ignore AI?

Why Your Contact Center Can’t Afford to Ignore AI?
August 14, 2024

Revamp your contact center with AI. Overcoming challenges, boosting efficiency, and enhancing customer satisfaction. Discover SearchUnify AI-powered solution, SUVA.

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SearchUnify Named Leader in G2 Fall 2023 Grid® Report for Enterprise Search Software
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