SUDO - Technical Blogs

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Optimizing Chatbot Performance: The Power of Prompting and Temperature Control

Optimizing Chatbot Performance: The Power of Prompting and Temperature Control

November 7, 2023

Learn how SUVA (SearchUnify Virtual Assistant) leverages prompting and temperature-setting techniques to drive relevant, contextual, and creative responses.

SearchUnify’s Knowbler: Your Compass in the Chaotic World of Customer Support

SearchUnify’s Knowbler: Your Compass in the Chaotic World of Customer Support

October 26, 2023

Learn how Knowbler's latest feature ‘new vs. known case analysis’ can transform your customer support game. Read this blog post for more.

How Knowledge Graph Elevates Your Natural Language Search

How Knowledge Graph Elevates Your Natural Language Search

August 10, 2023

Discover the significance of knowledge graphs in Natural Language Search & how SearchUnify harnesses their power. Unravel personalization & enhanced search.

Unlocking the Power of Large Language Models in Sentiment Analysis for Customer Support

Unlocking the Power of Large Language Models in Sentiment Analysis for Customer Support

August 3, 2023

Discover how Large Language Models can significantly improve sentiment analysis-based tasks, such as text understanding, customizing replies, and more in this blog.

5 Search Relevance Trends to Drive the Future of Customer Support Success

5 Search Relevance Trends to Drive the Future of Customer Support Success

July 31, 2023

Want to know the thrilling future of B2B search relevance? We discovered the latest trends and predictions that will empower you to ace contextual relevancy.

Zero Shot vs. Few Shot Prompt Engineering: Which One is the Best For Your Business?

Zero Shot vs. Few Shot Prompt Engineering: Which One is the Best For Your Business?

July 19, 2023

Zero-shot and few-shot prompting have gained significant attention for their ability to fine-tune language models with limited training data. Learn more!

How Transformers Revolutionize Customer Support in the Digital Age with SearchUnify

How Transformers Revolutionize Customer Support in the Digital Age with SearchUnify

June 29, 2023

Transformers are a type of deep learning architecture that empowers businesses to drive relevant and personalized customer support. How? Read on to know!

The Double-Edged Sword of Generative AI: Solving Key Challenges & Improving Business Outcomes

The Double-Edged Sword of Generative AI: Solving Key Challenges & Improving Business Outcomes

June 22, 2023

Separating fact from fiction has never been more important in Generative AI. Learn how with SearchUnify’s automated expert auditing, explainable AI & more.

The Coexistence of Large Language Models and Enterprise Search: Examining the Path Forward

The Coexistence of Large Language Models and Enterprise Search: Examining the Path Forward

June 21, 2023

Discover the mesmerizing world of LLMs and their impact on enterprise search. Will they revolutionize how we search for information? Let's find out!

Transformer Models: The Ultimate Game Changer in Language Modeling

Transformer Models: The Ultimate Game Changer in Language Modeling

June 19, 2023

Transformers have revolutionized language models, driving remarkable advancement in NLP. The prime example is ChatGPT. How? Read the blog post to learn!

How Large Language Models Elevate Named Entity Recognition for Customer Support Success

How Large Language Models Elevate Named Entity Recognition for Customer Support Success

May 31, 2023

Large Language Models (LLMs) play a dynamic role in enhancing the precision and speed of Named Entity Recognition (NER) systems. How? This blog post explains!

How Case Clustering Can Improve Customer Support Team’s Efficiency

How Case Clustering Can Improve Customer Support Team’s Efficiency

May 16, 2023

Unleash the potential of case clustering in customer support. Read this blog to discover how it revolutionizes support operations by grouping similar cases.

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