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SearchUnify and MadCap

The Perfect Complement to Boost Technical Documentation Adoption

Unified Search For Better Information Discovery

SearchUnify’s federated search makes your documentation website a one-stop-shop for content discovery by integrating any and all of your content repositories with out-of-the-box connectors

AI-Powered Relevance for Greater Engagement

SearchUnify’s AI-powered algorithms leverage machine learning and natural language understanding and continuously learn from user behavior to display the most relevant results first.

Intelligent Navigation for Improved Content Findability

Preserve and streamline your content structure by converting the MadCap menus and sub-menus into facets. It helps enforce a uniform hierarchy across channels, which in turn keeps all confusion at bay while also scoring additional accessibility points.

Some of Our Customers Leveraging SearchUnify for MadCap

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Search Analytics & Content Gap Insights for Proactive Decision Making

Search analytics provide you with the means to define, measure, and improve metrics like case deflection & engagement. This helps you quantify the value of your community and make strategic decisions to convert.

Improve Self-service Success with NLP

Provide users a swift and flawless search experience with SearchUnify’s NLP library that analyzes the input and auto-completes the query. You can also add synonyms or brand jargon for a more immersive typeahead search experience.

SearchUnify Featured on MadCap Software

Deliver Best-In-Class Data Privacy With Access Permissions

We have deciphered a secure way of protecting access controls, and handle role-based search permissions for content across documentation portals.