The award program unveils the organizations with the best support websites and user experience. Mountain View, CA | March 09, 2023 — SearchUnify, a leading unified cognitive platform, is sponsoring this year’s ‘The ASP Best Support Websites of 2023’ competition, announced by the Association of Support Professionals. Registrations for the…
Mountain View, CA | March 6, 2023 – ServiceTitan, a leading SaaS platform for home and commercial contractors, has been presented with a Bronze Stevie® Award in the ‘Best Return on Customer Service Investment' category in the 17th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for…
Mountain View, CA | March 6, 2023 – SearchUnify, a leading unified cognitive platform, was honored with a Silver Stevie® Award in the ‘Contact Center Solution – New Version’ category in the 17th annual Stevie® Awards for Sales & Customer Service. The Stevie® Awards for Sales & Customer Service are…
Mountain View, CA | March 2, 2023 – SearchUnify, a leading unified cognitive platform, announced that it won the Technology Innovator Award in the category “Best Customer Support Unified Cognitive Platform” for 2022 by Innovation in Business today. The Technology Innovator Awards is full to the brim with individuals, and…
Witness the next generation of knowledge sharing with the industry’s top leaders & practitioners. Mountain View, CA | February 27, 2023 – SearchUnify, a leading unified cognitive platform, is pleased to announce its participation at the upcoming Consortium for Service Innovation Member Summit 2023. The event is scheduled from March…
Data scientist & support enthusiast discuss the strategic value of generative AI for support organizations. Mountain View, CA | February 23, 2023 – SearchUnify, a leading unified cognitive platform, announced a thought-provoking webinar “A Logical Perspective on ChatGPT & Its Impact on Customer Service.” The speakers—Garima Aneja, Lead Product Marketer,…
Global technology leaders lauded at SearchUnify's third annual support conference. Mountain View, CA | December 15, 2022 – SearchUnify, a leading unified cognitive platform, and its parent company Grazitti Interactive, today awarded the global technology leaders for their unparalleled contributions to the realm of customer support and self-service at Support…
Mountain View, CA | December 13, 2022 – SearchUnify, a unified cognitive platform, is pleased to announce that it has been named a Leader in G2’s 2023 Grid® Report, for the eleventh time in a row. SearchUnify, with two massive product releases every year, aims to be the go-to partner…
Mountain View, CA | June 8, 2023 - SearchUnify, a unified cognitive platform, is proud to announce that it has partnered with Brian Oblinger, a community leader and consultant with over 20 years of experience, to cultivate and maintain vibrant online customer communities by combining his expertise with SearchUnify’s technology…
A new dawn of personalization is upon us Mountain View, CA | November 15, 2022 — SearchUnify, a recognized unified cognitive platform, announced the general availability of its latest release—Mamba ‘23—from November 15, 2022. The release embodies SearchUnify’s commitment to amplifying customer support and self-service capabilities with a slew of…
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