This conference will celebrate the winners of the best customer support websites competition and present a compelling exhibition of their respective narratives. Mountain View, CA | October 25, 2023 - SearchUnify, an award-winning unified cognitive platform, is proud to sponsor ASP’s 2-day virtual conference titled ‘2023 ASP Best Support Websites,’…
SearchUnify Virtual Assistant (SUVA) honored for improving customer service technology Mountain View, CA | September 20, 2023 - SearchUnify, a leading unified cognitive platform, is pleased to announce that TMC, a global, integrated media company, has named its virtual assistant (SUVA) as a 2023 Customer Experience Innovation Award winner, presented…
Mountain View, CA | September 15, 2023 - SearchUnify, a leading unified cognitive platform, is pleased to announce that it has extended its Large Language Model (LLM) integration support to Anthropic’s Claude. This marks an enhancement to its plug-and-play integration support for leading LLMs, including BARD, Open AITM, open-source models…
A leader in the G2 Grid® Report, for elevating search experiences, for fourteen consecutive quarters now. Mountain View, CA | September 12, 2023 - SearchUnify, a leading unified cognitive platform, is thrilled to announce that it has been named a Leader in G2’s Grid® Report for Enterprise Search, for the…
SearchUnify has been named a Champion in the Enterprise Search category, with a cumulative 8.5 CX score and +88 Net Emotional Footprint score. Mountain View, CA | August 4, 2023 - SearchUnify, a leading unified cognitive platform, is thrilled to announce that it has been named a Champion in the…
Mountain View, CA | July 5, 2023 - SearchUnify, a unified cognitive platform by Grazitti Interactive, announced the launch of SearchUnifyGPTTM, an application to help enterprise teams unlock the full potential of Generative AI in a secure, contextual, and intent-driven manner. An ‘oracle’ of sorts for your end-to-end customer support…
The virtual webinar on ‘Building Revenue-generating and Customer Engaging Communities’ is scheduled for June 15 at 8 AM PST. Mountain View, CA | May 25, 2023 - SearchUnify, a leading unified cognitive platform, announced that it will host a webinar on building revenue-generating and customer engaging communities. For this webinar,…
SearchUnify is sponsoring this year’s Association of Support Professionals (ASP) newsletter to help support organizations flourish. Mountain View, CA | May 5, 2023 - SearchUnify, a unified cognitive platform, is proud to announce that it is sponsoring this year’s ASP newsletters. The goal is to promote the Association of Support…
Knowbler won its first Bronze Stevie® Award for the “Artificial Intelligence/ Machine Learning Solution” category in 2023. Mountain View, CA | May 1, 2023 - SearchUnify’s Knowbler, the world’s first knowledge-centered customer service product, has been named the winner of the Bronze Stevie® Award in the “Artificial Intelligence” category in…
Mountain View, CA | April 27, 2023 - SearchUnify, a leading unified cognitive platform, proudly announced that it has been named a Gold winner in the 10th Annual 2023 Globee Awards for Sales, Marketing, Service, & Operations in the category ‘Best New Product or Service for Customer Service.’ The Globee®…
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