Sunnyvale, CA | May 1, 2020 – SearchUnify, an award-winning cognitive search platform, today announced that registrations are now open for its upcoming live webinar on how AI can augment your customer & employee experience. Scheduled for May 21, 2020 at 10 AM PST, the webinar will bring together seasoned…
Keeping the changing times in view and staying aligned with its mission, SearchUnify is introducing its new product release that elevates the user search experience and makes remote collaboration seamless by enabling teams to discover, access, and share information smartly and securely. Sunnyvale, CA | April 30, 2020 – SearchUnify,…
Sunnyvale, CA | April 29, 2020 – SearchUnify, an award-winning cognitive search platform, was recently cited in a Technology Services Industry Association (TSIA) report on chatbots. It reveals how chatbots are making a comeback with artificial intelligence by their side. The report meticulously reviews the first-gen chatbots and outlines some…
Sunnyvale, CA | March 17th, 2020 – SearchUnify, an award-winning cognitive search platform, was cited in a TSIA report on using analytics for improving knowledge effectiveness. The solution garnered multiple mentions throughout the report. In this information age, knowledge is the most potent weapon in a company’s arsenal. Seamless and…
Sunnyvale, CA | March 25, 2020 - On March 24, 2020, India’s Prime Minister announced a nationwide lockdown to contain the rapid spread of COVID-19. Grazitti Interactive had taken precautionary measures even before that and had moved to a complete work from home (WFH) policy since March 20, and we…
Sunnyvale, CA | March 16, 2020 - SearchUnify, a recognized cognitive search platform, has been named a finalist in two categories, in its first-ever nomination, at the prestigious 15th Annual Global ContactCentreWorld Awards. The global awards are granted for exceptional performance in the field of contact center, employee engagement, CX…
Sunnyvale, CA | March 9, 2020 – SearchUnify, a recognized cognitive search platform, today announced that it’ll host a live webinar with Technology Services Industry Association (TSIA) on March 26, 2020 at 11:00 AM PST. This is not the first time SearchUnify has teamed up with TSIA. Last year, the…
Panchkula, Haryana | March 1, 2020 – SearchUnify, a recognized cognitive search platform by Grazitti Interactive, won the STPI Product of the year award at an event co-hosted by STPI (Software Technology Park of India). The award is conferred to emerging IT units that own proprietary intellectual property or proprietary…
Sunnyvale, CA | February 28, 2020 – SearchUnify, a recognized cognitive search platform, won a Silver and a Bronze in its first ever nomination at the prestigious Stevie® Awards for Sales & Customer Service. The awards were presented during a gala event at Caesars Palace in Las Vegas, Nevada on…
Sunnyvale, CA | February 27, 2020 – SearchUnify, a recognized cognitive search platform, today announced that its AI-powered platform has received the Knowledge Centered Service (KCS®) Aligned v6 certification from the KCS Academy of the Consortium for Service Innovation. The team now also has two KCS v6 Certified practitioners to…
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