Mountain View, CA | March 16, 2022 – SearchUnify, a leading unified cognitive platform, announced that it has been named as one of KMWorld’s 100 Companies That Matter in Knowledge Management for 2022. It is a list of innovative companies that aim to help support organizations simplify access to information,…
The coveted award program aims to guide the participants in the right direction to improve their customer service website and, hence, the user experience. Mountain View, CA | March 15, 2022 - SearchUnify, a leading unified cognitive platform, is sponsoring this year’s ‘The ASP Best Support Websites of 2022’ competition,…
Mountain View, CA | March 14, 2022 – Namely, the leading HR technology company was declared a finalist in the ‘Best Use of Technology’ category of the 2022 HDI Service and Support Awards announced by HDI, the leading organization dedicated to elevating service and support across the enterprise. Each year,…
John Ragsdale, Distinguished VP, Technology Ecosystems, TSIA, and Vishal Sharma, CTO, SearchUnify, will discuss the strategic value of cognitive technology in CIPA model adoption and DCX value realization. Mountain View, CA | March 3, 2022 – SearchUnify, a recognized unified cognitive platform, and TSIA are coming together again to deliver…
Mountain View, CA | March 1, 2022: SearchUnify, a leading unified cognitive platform, was presented with a Silver and a Bronze Stevie® Award in the ‘Contact Center Solution – New Version’ and the ‘Best Use of Thought Leadership in Customer Service’ categories in the 16th annual Stevie Awards for Sales…
Mountain View, CA | December 14, 2021: SearchUnify, an award-winning cognitive platform, today announced its position in the Leader quadrant in G2’s Winter 2022 Grid® Report for Enterprise Search for the seventh consecutive quarter. Leaders are determined based on high levels of customer satisfaction and likeliness to recommend ratings from…
Mountain View, CA | December 09, 2021: SearchUnify, a recognized cognitive platform that powers a suite of AI-based support applications, has announced the Silver Sponsorship for the Customer Contact Week Online Summit, which is scheduled to be held from December 14-16, 2021, starting 12 PM ET. The theme of the…
Mountain View, CA | November 30, 2021: SearchUnify, a recognized cognitive search platform, announced the general availability of its latest release – Mamba ‘22 – from November 30, 2021. The release embodies SearchUnify’s commitment to amplify customer support as well as self-service capabilities and packs a slew of nifty enhancements…
Information security has been a key priority for SearchUnify since its inception and it’s been ISO 27701 certified since June 2020 Mountain View, CA | November 02, 2021: SearchUnify, a recognized unified cognitive platform, announced that it has been accredited with ISO/IEC 27701:2019 certification for its Privacy Information Management System…
Mountain View, CA | October 21, 2021: After the massive success of Support (re)Focus 2020, Grazitti Interactive (SearchUnify’s parent company) is all geared up to host its 2021 edition on Wednesday, November 17, from 8:00 AM PST onwards. It’s an exclusive, invitation-only customer conference where support leaders, technology experts, and…
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