Content Findability: The Cornerstone of Customer Self-Service
Date: Nov 22, 2020
Place: Virtual Summit
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TSIA Interact 2020
Date: Oct 20 - 22, 2020
Place: Virtual Summit
From technology services, sales and channel optimization, and product teams, TSIA Interact will offer a platform to deliver insightful keynotes and speaker sessions across three days from October 20 - 22, 2020 that will help enterprise teams navigate the current dynamics and gain insights into building a new future for tech. The virtual live summit will include 150+ facilitated discussions, polling, Q&A, working sessions, and networking opportunities for support and services professionals.
Grazitti Interactive Virtual Summit – Community (re)Focus 2020
Date: Aug 25, 2020
Place: Virtual Summit
Community (re)Focus 2020 is all set to bring together community managers and experts from across the globe for a one day all-digital summit. Aimed at raising the engagement quotient of communities, the the summit will feature community-exclusive insights, networking and AMA sessions and panel discussions by pioneers in community building and management and will be hosted by veteran community management expert John Summers.
The AI Dream Team: Future-Proof Your Customer Service Strategy With Cognitive Search & Applications
Date: Jul 27, 2020
Place: Virtual Summit
Customer Contact Week Online Summit 2020
Date: Jul 21 - 24, 2020
Place: Virtual Summit
CCW Online 2020 is all set to bring together its global online community and research hub of more than 150,000 customer contact members for a 4 day virtual summit themed " Modernizing Service Experiences With AI & Digital". The summit is an opportunity to gain insights into creating service experiences that will remain customer centric and efficient no matter how the world changes, through sessions led by industry leaders and influencers.
AI-Enabled Knowledge Management & Support: A Rubrik Case Study
Date: Jul 03, 2020
Place: Virtual Summit
Double Win: Transforming Customer and Employee Experience with AI
Date: May 26, 2020
Place: Virtual Summit
Cognitive Search – The Missing Chapter in Your Chatbot Story
Date: Mar 31, 2020
Place: Virtual Summit