Natural Language Processing (NLP) and large Language Models (LLMs) have revolutionized chatbots, ushering in a new era of meaningful conversations. This blog reveals!
Open Source LLMs: Friend or Foe? Checkout this blog to weigh the pros and cons and see if these AI models fit your business requirements.
Bridge the gap between product potential & user engagement with customer education. et the insights on creating a world-class customer learning experience.
Discover the five key design principles for successful self-service portals and learn how AI can transform your self-service experience and boost business ROI.
Hybrid search is a fusion of keyword and vector search. Let’s dive deeper into the intricacies of the hybrid search to unlock its full potential.
The advent of Generative AI into customer service heralds an exhilarating advancement, bringing forth unparalleled advantages alongside novel challenges. Its capability to deliver predictive, personalized, and innovative customer support is redefining industry standards. However, unlocking its full potential necessitates a careful and systematic strategy.
This blog post highlights how businesses can enhance customer value and minimize customer frustration while stopping unrealistic promises. Read more!
Struggling with limited knowledge creation, lack of VOC, and limited content findability? Syntellis conquered all with SearchUnify. To learn how, read on.
Explore the search relevance metrics that will help to measure the effectiveness and usefulness of the search results and ensure a seamless user experience.
Explore data privacy in GenAI-powered enterprise search and learn how to empower data security with Federated Retrieval Augmented Generation (FRAG).
The KCS solve and evolve loop is your gateway to acing knowledge management, and GenAI provides all the help you need. Keep reading to learn more.
Do you often face support escalations when your chatbot fails to provide suitable solutions to your customers? Read more to see how GenAI solves this problem.
© 2017 - 2024 SearchUnify. All rights reserved.
