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8 Key Considerations While Adopting a Chatbot for Your Enterprise

8 Key Considerations While Adopting a Chatbot for Your Enterprise

January 28, 2019

Are you planning to adopt a chatbot? Narrowing down on the right choice might require some time. We’ve developed a matrix to help ease you with the same.

How Chatbots Are Sweetening the Pot for Customer Service

How Chatbots Are Sweetening the Pot for Customer Service

January 9, 2019

What are chatbots? How do they work? Why are businesses going gaga over them? Read this blog for all the answers.

5 Ways Intelligent Search Streamlines & Optimizes User Experience

5 Ways Intelligent Search Streamlines & Optimizes User Experience

December 14, 2018

It’s for a given that better user experience leads to higher satisfaction, right? Here we share 5 ways to optimize UX and drive your bottom line.

Breaking Down ‘Mamba’ Release: What the Changes Mean for You

Breaking Down ‘Mamba’ Release: What the Changes Mean for You

November 27, 2018

A deep-dive into SearchUnify's 3rd and largest release, Mamba. SearchUnify now supports platforms like Dynamics 365, Drupal and Wordpress along with 35+ out-of-the-box connectors and a universal content source API.

Introducing Sarah – A SmartBot Straight from the Future

Introducing Sarah – A SmartBot Straight from the Future

October 16, 2018

We are proud to announce the imminent arrival of Sarah, our AI-driven chatbot set to revolutionize the customer interaction. Read on to know how!

This Dreamforce, Kick-Start Your Expedition to the Realm of Relevance

This Dreamforce, Kick-Start Your Expedition to the Realm of Relevance

September 18, 2018

Relevance is the driving force which can acquire, retain, and win customers over. Would you like to initiate your firm’s relevance transformation? Yes? Here’s how!

How to Zero-in On the Right Enterprise Search Solution

How to Zero-in On the Right Enterprise Search Solution

September 11, 2018

Enterprise search engines are all the rage these days. But in an industry with many similar solutions, how do you choose the right one?

How Technical Communication is Evolving with the Digitalization of Industries

How Technical Communication is Evolving with the Digitalization of Industries

August 28, 2018

As consuming habits change, technical communication is evolving. People are no longer content with bloated guides. This has ushered in a whole new set of challenges.

How Cognitive Search is Delivering Breakthroughs in Lithium Communities

How Cognitive Search is Delivering Breakthroughs in Lithium Communities

July 3, 2018

Communities on Lithium are the prefered choice for many organizations. This post highlights how these firms can further streamline their community experience.

Why Enterprises are Jumping on The Cognitive Bandwagon

Why Enterprises are Jumping on The Cognitive Bandwagon

June 19, 2018

These days, enterprise have actively started looking for cognitive search solutions. But why? This post talks about the factors that prompt enterprises to upgrade their search engine.

Real-Time Search Analytics: Your Ingredient to a Winning Business

Real-Time Search Analytics: Your Ingredient to a Winning Business

June 1, 2018

Data holds the key to unprecedented success. With real-time search analytics, you can tap into its abundant power. Here’s how you can make the most of it.

3 Days Filled with Idea Sharing & Networking – TSW’18, San Diego

3 Days Filled with Idea Sharing & Networking – TSW’18, San Diego

May 1, 2018

Technology Services World (TSW) 2018 San Diego is barely a fortnight away and we cannot wait to meet and plan your support-led expansion! Here’s what it offers.

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