Chief Technology Officer
Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.
SearchUnify retains leadership in G2 Grid Report for Enterprise Search for 20 Consecutive quarters, marking five years of sustained excellence
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Discover five key design principles to create a self-service support portal that enhances user satisfaction, reduces agent workload, and drives business success.
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Discover the 5 key differences between Agentic AI and AI Agents and learn how each impacts customer support, decision-making, and enterprise AI strategies.
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Explore the difference between AI Copliot vs. Agentic AI and compare their autonomy, purpose, risk, and so on to determine which solution fits your business best.
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SearchUnify named among KMWorld’s ‘100 Companies That Matter in Knowledge Management 2025’ for its AI-driven solutions enhancing knowledge discovery, self-service, and support efficiency.
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AI-driven support demands speed! SearchUnify leads with Agentic AI, LLM solutions & real-time insights. Ready to transform support?
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Discover how machine learning helps diagnose and fix knowledge gaps in support content, ensuring accuracy, relevance, and seamless customer experiences.
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AI-driven support demands speed! SearchUnify delivers innovation at the speed of NOW with GenAI, LLM-powered insights & hyper-personalized search. Book a demo today!
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Explore the evolution of AI Agents—from basic chatbots to fully autonomous decision-makers. Learn how Agentic AI is shaping the future of customer support and business automation.
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Discover the core components of AI Agents and how they enhance customer support. Learn how AI-driven perception, reasoning, and automation improve CX and efficiency.
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Enhance customer support with SUVA, AI-powered virtual assistant that automates inquiries, personalizes interactions, and ensures secure, omnichannel support.
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SearchUnify earns recognition in G2’s 2025 Best Software Awards for its AI-powered analytics, delivering real-time insights that enhance customer support, optimize self-service, and drive intelligent decision-making.
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