Chief Technology Officer
Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.
Stay Ahead with SearchUnify
AI-driven support demands speed! SearchUnify leads with Agentic AI, LLM solutions & real-time insights. Ready to transform support?
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Discover how machine learning helps diagnose and fix knowledge gaps in support content, ensuring accuracy, relevance, and seamless customer experiences.
Read MoreWhy Speed & Innovation Matter in AI-Driven Support
AI-driven support demands speed! SearchUnify delivers innovation at the speed of NOW with GenAI, LLM-powered insights & hyper-personalized search. Book a demo today!
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Explore the evolution of AI Agents—from basic chatbots to fully autonomous decision-makers. Learn how Agentic AI is shaping the future of customer support and business automation.
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Discover the core components of AI Agents and how they enhance customer support. Learn how AI-driven perception, reasoning, and automation improve CX and efficiency.
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Enhance customer support with SUVA, AI-powered virtual assistant that automates inquiries, personalizes interactions, and ensures secure, omnichannel support.
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SearchUnify earns recognition in G2’s 2025 Best Software Awards for its AI-powered analytics, delivering real-time insights that enhance customer support, optimize self-service, and drive intelligent decision-making.
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Discover how AI-driven case summarization enhances agent efficiency by reducing note-taking time, improving first-response accuracy, and streamlining customer support workflows.
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Discover how integrating analytics into your knowledge management system can identify gaps, boost content relevance, and optimize search performance for improved efficiency.
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Explore GenAI's limitations and how Agentic AI transforms enterprise search with autonomy, adaptability, and efficiency. Stay ahead with AI-driven innovation!
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Here’s how integrating knowledge graphs enhances natural language search, leading to accurate results, improved user experiences, and increased enterprise efficiency.
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Learn about the limitation of LLMs and how to mitigate LLMs Risks with AI Guardrails.
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