Chief Technology Officer
Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.
Discover the 5 ways in which AI agents are revolutionizing customer support and how they will help your business to stay ahead of the competition.
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Discover the top 5 AI agents use cases in customer support and find out how they are transforming the customer support landscape.
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Discover the best enterprise AI agents in 2025 to streamline support and boost operational efficiency.
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Leverage robust content annotation to deliver personalized search experiences across channels. Read more…
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Debunking 5 myths about AI Agents to reveal their true value in customer support
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SearchUnify announces Cornerstone OnDemand’s 2025 Globee® Bronze Award for Best Use of AI in Customer Service, recognizing excellence in AI-powered support.
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SearchUnify integrates with Salesforce Agentforce, empowering AI agents with contextual intelligence, real-time insights, and seamless in-flow deployment.
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Learn how the Model Context Protocol (MCP) enables real-time, secure, and structured data flow to LLMs for accurate, contextual AI responses.
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Explore Google’s A2A and Anthropic’s MCP protocols—how they work together to build interoperable AI agents and reshape enterprise ecosystems.
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From smart self-service to deep troubleshooting—discover 5 real-world AI agent use cases that are transforming customer support into a scalable powerhouse.
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SearchUnify integrates AI Agents with Model Context Protocol (MCP) to boost support automation, enable real-time intelligence, and streamline workflows across enterprise systems.
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Discover how AI-powered analytics can transform your contact center. Reduce costs, enhance customer satisfaction, and gain a competitive edge with data-driven insights. Learn more today!
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