Agentic AI is empowering enterprise teams to deliver relevant and personalized knowledge. Read the blog to learn more about agile knowledge management.
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Discover how adopting advanced LLMs in technical support can drive efficiency and deliver measurable ROI. This blog outlines a clear roadmap for building the business case, highlighting the transformative impact on customer service operations.
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Discover proven strategies to design a support portal that acts as a self-solve engine, reducing support costs and enhancing customer satisfaction.
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Explore how fine-tuning LLMs for specialized support domains compares to contextualizing LLM-powered conversations with SearchUnifyGPT™. This blog dives into the benefits of each approach and shows how SearchUnifyGPT™ delivers personalized, efficient support experiences without the complexity of extensive fine-tuning, unlocking the true potential of LLMs in customer support.
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Explore the data security and legal challenges of LLM-powered agent desktops. Learn strategies for building a secure, privacy-compliant, and trustworthy AI-driven support solution with SearchUnify.
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Discover how SearchUnify's Knowbler revolutionizes knowledge management with its AI-powered features, providing a holistic solution for efficient knowledge creation, curation, and optimization.
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SearchUnify is excited to be a Navigator sponsor at Dreamforce 2024! Visit us at Booth #1416 to experience firsthand our GenAI-powered solutions.
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SearchUnify and ABBYY won a Gold Stevie® Award in 2024 International Business Awards® for Elevating Customer Support and Self-Service with AI-Powered Cognitive Search. Read the blog to learn more about ABBYY’s success story and impact of SearchUnify’s Cognitive Technology.
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Accela saved 99.7% on self-service costs with AI-powered search and conversational AI. Discover how they did it and explore the potential of generative AI.
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