Champion in SoftwareReviews’ Data Quadrant 2026 Report: Ranked #1 Choice for Enterprise Search
The SearchUnify Leadership Streak Continues
- 23 Quarters on G2’s Enterprise Search Grid®5+ Years as a Consistent Leader.
SearchUnify has been named a Major Player
in IDC MarketScape: Worldwide General-Purpose
Knowledge Discovery Software 2025 Vendor Assessment
SearchUnify reinvented Zuora’s community search so users find relevant answers faster. By unifying content sources and serving personalized results, the solution boosted community engagement, increased self-service resolution, and reduced the load on support teams—helping Zuora scale knowledge and improve customer experience.
What Zuora Said
As the Zuora Community Strategist, the level of metrics detail that SearchUnify provides for me in the administrator dashboard is impressive and useful. Not only does it give me a glimpse into the behavior of our community’s visitors so that we can create a better, more optimized experience for them, but it also highlights the content gaps so that my team can quickly add needed content in the Community. At the end of the day, we want all Zuora Community users to be able to get the answer they need, as quickly as possible.
Key Takeaways:
Faster discovery and more relevant, personalized search results.
Higher community engagement and deeper self-service adoption.
Reduced support effort through better discoverability and fewer repeat questions.
Begin your AI Transformation
Discover More Resources
Experience SearchUnify Solutions
Have any questions?
Security & Privacy
