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Generative AI in Customer Service: A Game Changer for the Industry

Generative AI in Customer Service: A Game Changer for the Industry

April 5, 2024

The advent of Generative AI into customer service heralds an exhilarating advancement, bringing forth unparalleled advantages alongside novel challenges. Its capability to deliver predictive, personalized, and innovative customer support is redefining industry standards. However, unlocking its full potential necessitates a careful and systematic strategy.