Search Intent

Search Intent: The Firepower for Optimizing Self-Service Experiences
Search Intent, Self‑Service, Customer Experience

Firms today are switching to self-service portals to reduce costs, drive revenue & CSAT. But user intent has a pivotal role to play. This blog explains how.

July 6, 2021

Firms today are switching to self-service portals to reduce costs, drive revenue & CSAT. But user intent has a pivotal role to play. This blog explains how.

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Why Search Intent Matters for Enterprise Search & Its Impact on Your Relevance Equilibrium
Enterprise Search, Search Intent

Search intent in terms of enterprise search is usually uncharted land for firms. Learn what it is and how it impacts your enterprise search success.

June 8, 2021

Search intent in terms of enterprise search is usually uncharted land for firms. Learn what it is and how it impacts your enterprise search success.

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