Knowledge Base Health

5 Reasons Why Knowledge Management Programs Fail

Knowledge Management, KCS, Content Findability, Knowledge Base Health

A future-proof knowledge management strategy is crucial to improve self-service & reduce user effort. Want to know why your KM efforts are failing? This blog explains.

April 29, 2022

A future-proof knowledge management strategy is crucial to improve self-service & reduce user effort. Want to know why your KM efforts are failing? This blog explains.

Taxonomy and Its Role in Intelligent Search

AI algorithms, KCS Coaching, KCS Enabler, Knowledge Base Health

Taxonomy & metadata are two key elements of search. Read to know more about how these two empower enterprise search engines for better results.

February 11, 2020

Taxonomy & metadata are two key elements of search. Read to know more about how these two empower enterprise search engines for better results.

Our Certifications

Key Recognitions

Gold 2025

G2 speing 2025 medal

Software Review medal

SearchUnify Crowned Champion in 2024 Emotional Footprint Report by SoftwareReviews