What Happens to Your Support Agents & Metrics When You Switch to Knowledge Management?

What Happens to Your Support Agents & Metrics When You Switch to Knowledge Management?

Explore the significant improvements in agent performance, support metrics, and cost efficiency when transitioning to a …

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SearchUnify’s Knowbler: Your Compass in the Chaotic World of Customer Support

SearchUnify’s Knowbler: Your Compass in the Chaotic World of Customer Support

Learn how Knowbler's latest feature ‘new vs. known case analysis’ can transform your customer support game. Read this bl…

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New vs Known Case Analysis: Unlocking Proactive Support Excellence

New vs Known Case Analysis: Unlocking Proactive Support Excellence

Compare ‘new’ and ‘known’ cases to drive faster, proactive customer support outcomes

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The Costly Conundrum of Reactive Customer Support

The Costly Conundrum of Reactive Customer Support

See why reactive support drains resources and how proactive models can cut costs

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Introducing Knowbler: World’s First Knowledge-Centered Support Software

Introducing Knowbler: World’s First Knowledge-Centered Support Software

See how Knowbler empowers agents and customers with real-time, actionable knowledge

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Take Your Content Health Evaluation Several Notches Higher with Machine Learning

Take Your Content Health Evaluation Several Notches Higher with Machine Learning

Content Standard Checklist can help you decipher the broader picture of your article. Discover more about it and the bes…

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