GenAI

AI in Customer Support: Is it Here to Take Your Job or Make It Better?

AI in Customer Support: Is it Here to Take Your Job or Make It Better?

October 8, 2024

Explore how AI tools like SearchUnify's Agent Helper empower customer support agents, enhancing efficiency and delivering exceptional service without replacing jobs.

SearchUnifyGPT™ Wins Silver Stevie® for Transforming Customer Support

SearchUnifyGPT™ Wins Silver Stevie® for Transforming Customer Support

September 23, 2024

Discover how SearchUnifyGPT™, the industry-first federated, genAI application for enterprise support, is transforming CX and driving business success.

The Invisible Force in Enterprise Search: Using Emotional Footprint to Choose the Right Vendor

The Invisible Force in Enterprise Search: Using Emotional Footprint to Choose the Right Vendor

August 29, 2024

See how SearchUnify outpaces the competition on Emotional Footprint metrics as an enterprise search vendor.

Leverage GenAI to Transform Your Knowledge Management Lifecycle

Leverage GenAI to Transform Your Knowledge Management Lifecycle

August 22, 2024

Explore how GenAI is revolutionizing the knowledge management lifecycle, i.e., Knowledge sourcing and knowledge generation. Click here to read more.

AI-Powered Search Transforms Communities: Insights from a Community Manager Talk

AI-Powered Search Transforms Communities: Insights from a Community Manager Talk

August 14, 2024

The future of community management is here. Check out our recent conversation with a community manager to find out how AI-powered search is shaping the industry

Thriving in Disruption: How Knowledge Management Empowers Businesses

Thriving in Disruption: How Knowledge Management Empowers Businesses

July 12, 2024

In today's fast-paced business world, knowledge management fosters agility and innovation by unlocking your organization's collective intelligence. Learn how!

SearchUnify 2023: A Comprehensive Year in Review

SearchUnify 2023: A Comprehensive Year in Review

February 1, 2024

From G2 Grid leadership to groundbreaking GenAI-powered solutions, explore SearchUnify's 2023 journey and anticipate what 2024 holds for innovation and excellence.

The Verdict on Large Language Models (LLMs): Boon or Bane?

The Verdict on Large Language Models (LLMs): Boon or Bane?

January 29, 2024

Dive into the buzz around Large Language Models (LLMs) – the hottest topic in town. Boon or bane? Uncover the verdict right here!