Champion in SoftwareReviews’ Data Quadrant 2026 Report: Ranked #1 Choice for Enterprise Search
The SearchUnify Leadership Streak Continues
- 23 Quarters on G2’s Enterprise Search Grid®5+ Years as a Consistent Leader.
SearchUnify has been named a Major Player
in IDC MarketScape: Worldwide General-Purpose
Knowledge Discovery Software 2025 Vendor Assessment
4 Smart Practices to Reduce Escalations & Support Costs
Discover proactive strategies to control ticket volume and improve ROI
How KCS Reduces Time-to-Value, Onboarding Time & Customer Effort
Speed up value delivery with streamlined knowledge practices
Zendesk + SearchUnify: A Duo for Elevated Support Outcomes
Discover how this integration transforms CX and agent productivity
Major Roadblocks to Chatbot Success and How to Solve Them
Tackle key challenges faced by AI chatbots and learn ways to improve their performance.
Content Findability: The Key to Better EX & CSAT
Learn how improving access to content enhances service outcomes
3 Ways KCS Enhances Your Support Outcomes
Improve efficiency, deflection, and CX with knowledge-centered support
Turn Customer Service Into a Profit Center
Learn how to boost revenue and long-term value by reimagining your support team’s role
5 Customer Service Trends for 2021
Explore key support innovations shaping CX strategies this year and beyond.
Redefining Escalation Management with AI & Cognitive Tech
Learn how smarter technology predicts escalations and improves support outcomes.
6 Innovative Apps to Power Up Support in 2021
Discover tools that optimize productivity, elevate CX, and justify your support budget
How to Boost Productivity & Reduce Customer Effort
Explore how AI-powered support helps businesses thrive through disruption
3 Ways to Use AI for Predictive Support
Discover how AI anticipates user needs and improves proactive service delivery
Begin your AI Transformation
Discover More Resources
Experience SearchUnify Solutions
Have any questions?
Security & Privacy
