Cognitive Technology Archives

How Unified Content Discovery Enhances Digital Experiences

Learn how content unification improves usability, engagement, and personalization

Colubridae ’22: Doubling Down on Relevant Digital Experiences

See what’s new in SearchUnify’s release to enrich personalization and findability

Cognitive Tech’s Role in Enhancing Digital Customer Experience

See how AI improves self-service, personalization & agent-assisted experiences

Query Classification: What It Is & Why It Matters

Learn how AI classifies queries to improve routing, resolution, and user experience

Understanding Hierarchical Clustering & Its Use Cases

Explore how clustering groups data intelligently for search, support, and analytics

5 Ways to Lower Contact Center’s Average Speed to Answer

Use smart routing, automation, and knowledge tools to cut response times

5 Ways to Improve Findability of Your MadCap Flare Content

Boost content discoverability with smarter tagging, structure & AI-driven search

Cognitive Tech for Higher Ed: A Package for Managerial Success

Explore how cognitive tools streamline administration & drive decision-making

5 Ways Cognitive Tech Sets Up a Knowledge Shop in Joomla

Discover how AI-powered search enhances knowledge delivery on Joomla websites

Cognitive Tech in Higher Ed: A Cure for eLearning Woes

See how intelligent platforms solve scalability, personalization, and content gaps

Empowering Students with eLearning via Cognitive Technology

Learn how AI and search enhance student experiences, access, and performance

Mamba’22: Step into the Proactive Era of Real AI Support

Explore new-age AI innovations driving smarter, predictive customer support

The SearchUnify Leadership Streak Continues
- 23 Quarters on G2’s Enterprise Search Grid^®

SearchUnify has been named a Major Player
in IDC MarketScape: Worldwide General-Purpose
Knowledge Discovery Software 2025 Vendor Assessment

Re-imagining Customer Support
with Agentic AI

Wins 2025 KMWorld Readers’ Choice Award for Intelligent Search and Discovery

Champion in SoftwareReviews’ 2025 Enterprise Search Emotional Footprint Report

Bronze Winner in 2025 Stevie^® Award for
Technology Excellence

Cognitive Technology