Cognitive Search Archives

Voice of Customer (VoC) for Customer Experience: Why You Need It

Leverage VoC programs to improve satisfaction, loyalty & support outcomes

5 Key Considerations for Evaluating Enterprise Search Vendors

Make informed decisions with this checklist for choosing the right search partner

Boost Content Findability with OOTB Native Connectivity

See how built-in connectors enhance discoverability and search relevance

Why Cognitive Search Is Crucial for Enterprise Teams

See how AI-powered search drives collaboration and decision-making

4 Key Considerations for Choosing the Right Cognitive Search Vendor

Key factors to evaluate before investing in an AI search solution

8 Focus Areas for Building an Effective E-learning Strategy

Build engaging, scalable learning paths with a strategic framework

SearchUnify Named a Strong Performer by Forrester

Recognition in Cognitive Search Wave 2021 reflects product strength

TSIA’s Strategies to Boost Intelligent Search

Key insights shared by TSIA for unlocking enterprise-wide intelligent search success

5 Ways Cognitive Technology Eliminates Zero-Result Pages in Search

Improve content discoverability with cognitive search intelligence

Understanding the Why & How of Customer Experience ROI

Learn why CX delivers value—and how to measure returns effectively

How to Make Personalization at Scale Truly Personal

Discover strategies to deliver personalized experiences at massive scale

The SearchUnify Leadership Streak Continues
- 23 Quarters on G2’s Enterprise Search Grid^®

SearchUnify has been named a Major Player
in IDC MarketScape: Worldwide General-Purpose
Knowledge Discovery Software 2025 Vendor Assessment

Re-imagining Customer Support
with Agentic AI

Wins 2025 KMWorld Readers’ Choice Award for Intelligent Search and Discovery

Champion in SoftwareReviews’ 2025 Enterprise Search Emotional Footprint Report

Bronze Winner in 2025 Stevie^® Award for
Technology Excellence

Cognitive Search