Cognitive Search Archives

Revolutionizing Learning and Community Engagement: Appinium and SearchUnify Partnership

See how SearchUnify's cognitive search boosts Appinium eLearning—125.8% engagement lift, personalized results, Salesforc…

SearchUnify vs Glean: Picking the Best for Customer Support

Compare platform capabilities, support experiences, analytics, and integration for superior agent support.

Build vs. Buy Enterprise AI Search: Choosing the Best Fit for Your Business

Explore key factors including cost, time, features, scalability, compliance, and support—for choosing AI search.

Solving the ‘Findability’ Problem in Knowledge Bases With Enterprise Search

Quick strategies to boost content discoverability—search-driven fixes that reduce time-to-answer and lift self-service s…

Best Practices for User-Centric Enterprise Search

Explore proven best practices to create enterprise search solutions that drive productivity, improve knowledge discovery…

From Siloed to Streamlined: ABBYY’s AI-Powered Support Transformation Journey

SearchUnify and ABBYY won a Gold Stevie® Award in 2024 International Business Awards® for Elevating Customer Support and…

AI-Powered Search Transforms Communities: Insights from a Community Manager Talk

The future of community management is here. Check out our recent conversation with a community manager to find out how A…

Cognitive Search: The Ultimate Customer Experience Upgrade

Leverage cognitive search to understand user intent, personalize search results, and deliver an exceptional customer exp…

5 Strategies to Prepare Your Support Team for Black Friday Rush

Five practical strategies to equip the customer support team for the holiday surge

Navigating the Future: How Large Language Models Are Transforming Cognitive Search

See how LLMs bring context-awareness, scalability & relevance to cognitive search

A Step-by-Step Guide to the Enterprise Search Process

Explore each stage of enterprise search, from crawling to ranking and results tuning

Unleash the Power of Cognitive Search: Explore, Discover & Revolutionize Knowledge

Learn how cognitive search delivers hyper-personalized, real-time information access

The SearchUnify Leadership Streak Continues
- 23 Quarters on G2’s Enterprise Search Grid^®

SearchUnify has been named a Major Player
in IDC MarketScape: Worldwide General-Purpose
Knowledge Discovery Software 2025 Vendor Assessment

Re-imagining Customer Support
with Agentic AI

Wins 2025 KMWorld Readers’ Choice Award for Intelligent Search and Discovery

Champion in SoftwareReviews’ 2025 Enterprise Search Emotional Footprint Report

Bronze Winner in 2025 Stevie^® Award for
Technology Excellence

Cognitive Search