Chatbot

Cognitive Search, Chatbot, Artificial Intelligence

Chatbots have experienced a significant boost in their capabilities, thanks to the incorporation of LLMs. Here’s all you need to know about LLMs and chatbots based on them.

May 31, 2023

Chatbots have experienced a significant boost in their capabilities, thanks to the incorporation of LLMs. Here’s all you need to know about LLMs and chatbots based on them.

ChatGPT for Customer Service: Optimizing Its Potential With Cognitive Tech

ChatGPT, AI, Generative AI, Chatbot, Cognitive Technology, Customer Service

ChatGPT is gaining traction for its advanced capabilities but it is not without limitations. Know how cognitive technology helps optimize it for customer service.

March 24, 2023

ChatGPT is gaining traction for its advanced capabilities but it is not without limitations. Know how cognitive technology helps optimize it for customer service.

How Dynamic Decision Tree Structure Unlocks Contextual Chatbot Interactions

Customer Support, Self‑Service, Chatbot

The secret to successful chatbot conversations, at scale, are dynamic decision tree structures. Don’t know what they are? Read this blog post to find out all about them!

June 10, 2021

The secret to successful chatbot conversations, at scale, are dynamic decision tree structures. Don’t know what they are? Read this blog post to find out all about them!

Chatbot

May 31, 2023

March 24, 2023

June 10, 2021

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