The SearchUnify Leadership Streak Continues
- 23 Quarters on G2’s Enterprise Search Grid®5+ Years as a Consistent Leader.
SearchUnify has been named a Major Player
in IDC MarketScape: Worldwide General-Purpose
Knowledge Discovery Software 2025 Vendor Assessment
Meet us at World Summit AI 2025Re-imagining Customer Support
with Agentic AI
December
09-10, 2025
Doha Exhibition &
Convention Center, QatarWins 2025 KMWorld Readers’ Choice Award for Intelligent Search and Discovery
Champion in SoftwareReviews’ 2025 Enterprise Search Emotional Footprint Report
Ranked #1 Two Years in a Row
Bronze Winner in 2025 Stevie® Award for
Technology Excellence
Zendesk + SearchUnify: A Duo for Elevated Support Outcomes
Discover how this integration transforms CX and agent productivity
6 Innovative Apps to Power Up Support in 2021
Discover tools that optimize productivity, elevate CX, and justify your support budget
How to Boost Productivity & Reduce Customer Effort
Explore how AI-powered support helps businesses thrive through disruption
3 Ways to Use AI for Predictive Support
Discover how AI anticipates user needs and improves proactive service delivery
5 Pillars of Customer Service for Business Resilience
Discover key strategies to build a modern, future-ready support experience
Why Escalation Prediction Is a Support Game-Changer
Learn how predicting escalations early improves CX and agent efficiency
Why you need Real-Time Search Analytics to Support Strategy
Discover how live search insights pinpoint support blind spots and accelerate CX fixes
How to Improve AHT Without Hurting CSAT
Learn strategies to resolve queries faster without sacrificing support quality
Begin your AI Transformation
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