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How TechnologyOne Elevated Its CX and AX Achieving up to 75% Self-service Resolution
Discover how TechnologyOne improved CX and AX with SearchUnify AI-powered search.
Download PDFDiscover how TechnologyOne, Australia’s largest enterprise SaaS company, revolutionized customer and agent experiences while elevating self-service experience.
The company observed a few challenges faced by their users: limited content findability and irrelevant results due to limited search intent processing.
In light of this, TechnologyOne decided to opt for SearchUnify, an Enterprise Agentic Platform, to overcome the challenges.

