
5+ Years as a Consistent Leader.


Discover how Automation Anywhere enhanced self-service and customer experience using SearchUnify’s AI-powered knowledge platform.
Download PDFAutomation Anywhere, a global leader in Robotic Process Automation (RPA), faced challenges with unsystematic knowledge capture, limited Voice-of-Customer integration, and lack of actionable data. These issues caused delays in case resolution and increased operational overhead, affecting both customer experience and employee efficiency. Partnering with SearchUnify’s Knowbler, Automation Anywhere streamlined its knowledge lifecycle—from capturing and curating content to delivering relevant insights in real time—transforming support effectiveness and satisfaction.

