SearchUnify Blogs: CX & Support Insights

6 Ways to Enhance AEM Sites Using Cognitive Search

Learn how cognitive search boosts AEM site engagement with smart discovery and personalization

How to Transform Supply Chains with Cognitive Search

Explore how intelligent search accelerates supply decisions, reduces delays, and improves visibility

7 Ways Cognitive Tech Lowers Customer Effort Score

Learn how AI-driven search removes friction and simplifying CX journeys

Intelligent Swarming: A New Order of Collaboration & Value Delivery

The current support model has developed a lot of cracks & crevices over time. Intelligent SwarmingSM not only primes…

The Whys and Hows of Measuring Search Relevance

Explore how AI search refines targeting, messaging, and ROI through smarter content insights

How Cognitive Search Empowers Marketing Campaigns

Explore how AI search refines targeting, messaging, and ROI through smarter content insights

How To Create An Engaging & Effective Employee Training Program

One out of every three employees says that uninspiring content is a barrier to their learning. This blog post covers how…

Transform Hiring with Cognitive Search Technology

Learn how AI streamlines sourcing, improves candidate fit, and accelerates hiring

How to Redefine Engagement with AI-Powered Community Bots

Explore how community bots automate support, spark conversation, and assist moderation

How AI & Cognitive Tech Enhance Community Engagement

Discover how AI tools surface trends, personalize interactions, and boost member loyalty

5 Proven Tactics to Optimize Remote Onboarding

Learn how cognitive tools automate setup, guide new hires, and improve onboarding completion

A CTO’s View: Enrich Experiences with AI

Discover how AI links customer and employee data to deliver smarter, unified journeys

The SearchUnify Leadership Streak Continues
- 23 Quarters on G2’s Enterprise Search Grid^®

SearchUnify has been named a Major Player
in IDC MarketScape: Worldwide General-Purpose
Knowledge Discovery Software 2025 Vendor Assessment

Re-imagining Customer Support
with Agentic AI

Wins 2025 KMWorld Readers’ Choice Award for Intelligent Search and Discovery

Champion in SoftwareReviews’ 2025 Enterprise Search Emotional Footprint Report

Bronze Winner in 2025 Stevie^® Award for
Technology Excellence

Blogs