SearchUnify Blogs: CX & Support Insights

AI Support Agent: Your Fast Track to Cost-Efficient Self-Service

Cut support costs & boost CSAT with SearchUnify's AI Support Agent—real-time, personalized self-service that deflects ti…

Conversational AI for Customer Support: Top Benefits & Use Cases

Discover how conversational AI cuts costs, boosts CX, and powers proactive, omnichannel support.

A Complete Guide to Autonomous AI Agents

Discover how goal-driven AI agents work, their types, benefits, risks, and business use cases.

Rethinking AI Strategy: From Individual AI Agents to Coordinated Intelligence

Learn why your AI needs integrated workflows, context-sharing, and orchestration across functions.

SearchUnify at CCW 2025: Why Agentic AI Belongs on the C‑Suite Agenda

Why executive leaders should embrace Agentic AI to transform support strategy and ROI.

Agentic RAG Explained: What It Is and How It Works

Discover how Agentic RAG upgrades traditional retrieval with reasoning, self-learning & multi-step answers for next-gen …

SearchUnify at Info‑Tech LIVE 2025: Powering the Future of Support with Agentic Intelligence

Explore live demos, Agentic AI suite, and real-world case studies at Booth 310 in Las Vegas.

AI Agents Useful Case Studies From Around the World

Explore real-world AI agent success in retail, finance, healthcare, legal, and public sectors.

Agent Helper vs. AptEdge vs. TheLoops: Which Agent Assist Tool is Right for You?

Compare real-time AI guidance, analytics depth, and integration fit to boost agent efficiency.

Top 5 Enterprise AI Agent Platforms in 2025

Compare top AI agent platforms—SearchUnify, Moveworks, Copilot Studio, OpenAI Operator, Watsonx.

SearchUnify Governance Layer: Building Trust Through Security and Compliance

SearchUnify's Governance Layer encrypts, masks & audits data for ISO 27001, HIPAA, SOC 2 compliance while powering secur…

Top 5 AI agent use cases for customer support

Discover how AI agents enhance triage, summarization, routing, self‑service, and proactive engagement.

The SearchUnify Leadership Streak Continues
- 23 Quarters on G2’s Enterprise Search Grid^®

SearchUnify has been named a Major Player
in IDC MarketScape: Worldwide General-Purpose
Knowledge Discovery Software 2025 Vendor Assessment

Re-imagining Customer Support
with Agentic AI

Wins 2025 KMWorld Readers’ Choice Award for Intelligent Search and Discovery

Champion in SoftwareReviews’ 2025 Enterprise Search Emotional Footprint Report

Bronze Winner in 2025 Stevie^® Award for
Technology Excellence

Blogs