SearchUnify Blogs: CX & Support Insights

Are LLMs Lying to You? Exposing The Hidden Cost of AI Hallucinations

Uncover the hidden dangers behind AI hallucinations, what causes them, mitigation tips, & how to build reliable AI partn…

The Verdict on Large Language Models (LLMs): Boon or Bane?

Examine the benefits and risks of LLMs in enterprise AI with real-world examples.

Mastering AI‑Driven Enterprise Search Excellence

Recognize the obstacles & opportunities in Implementing AI-powered enterprise search and witness the transformation …

Top 6 Benefits of an Automated Ticketing System

Discover how AI-driven ticket automation boosts response speed, precision, and team productivity.

Is GenAI the End of Search? Not So Fast

Navigate the evolving landscape of SaaS support with insights on user behavior and the role of GenAI in refining search …

5 Knowledge Management Trends for 2024 & Beyond

Discover emerging KM trends from GenAI and VR to automation and analytics

The State-of-the-Art of Support Websites is Changing Rapidly

Learn how AI-driven design and self-service tools are transforming support portals

How Neural Search is Redefining Enterprise Efficiency

Enterprise search can take any business to the next level in many aspects. However, neural search performs even better i…

Navigating the Unknown: Anomaly Detection and the Power of Machine Learning

What is anomaly detection in machine learning?️‍ Uncover hidden patterns & prevent crises by learning how ML detects unu…

The 5 Biggest Generative AI Trends That Are Shaping 2024

From quantum AI to emotional assistants, explore the top GenAI trends transforming tech

Synergizing Knowledge Graphs and LLMs for Advanced Information Retrieval

Uncover the synergy between LLMs and Knowledge Graphs in this blog post and learn how they optimize information retrieva…

Safeguarding Your Enterprise: Addressing LLM Privacy Concerns

Understand key LLM privacy risks and learn strategies for enterprise protection

Champion in SoftwareReviews’ Data Quadrant 2026 Report: Ranked #1 Choice for Enterprise Search

The SearchUnify Leadership Streak Continues
- 23 Quarters on G2’s Enterprise Search Grid^®

SearchUnify has been named a Major Player
in IDC MarketScape: Worldwide General-Purpose
Knowledge Discovery Software 2025 Vendor Assessment

Blogs