Tacit knowledge is more like an unspoken expertise, something that’s hard to articulate or document. It is learned by doing and not just learning or training. Capturing tacit knowledge fuels creativity, problem solving, efficient decision making and ensures continuity of operations. The easiest ways to capture tacit knowledge is to get into interviews and discussion, talk to experts, watch employees in action, observe their techniques, learn by doing with expert team members or get involved in knowledge sharing sessions.
Thus, tacit knowledge is like an iceberg. The visible part (facts, data) is explicit knowledge, however the larger part is hidden beneath the surface. By capturing tacit knowledge, organizations get to unleash the full potential of their workforce.
Let’s understand tacit knowledge in simpler terms below.
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