Enhancing the Customer Experience

We’re diving deep into the transformative world of Agentic AI in Customer Support. From breakthrough innovations to real-world impact, we’re exploring the evolving role of AI-powered agents and how they’re reshaping support experiences across industries.

Key Takeaways:

  • Core components that power agentic behavior in AI systems
  • Role of memory, context, and autonomy in delivering proactive support
  • Challenges and considerations when designing Agentic AI for customer service
  • Introduction to the SCORE framework and how it drives contextual relevance
  • How SearchUnify ensures secure, compliant, and ethical AI operations
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Smart Support Starts Here

From expert insights to practical applications—discover how AI-powered knowledge and support solutions can transform your customer and agent experience.

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